Hi guys,
We have all had them, normally easy to resolve but in this case I don't know where I stand.
Customer of mine has bought a house and been having it renovated. I've disconnected and removed a few supplies from walls so they can be knocked down. He then asked me to replace the board at late notice so I juggled a few jobs around and got him a date, he let me down so it got rearranged, let down again so I didn't go out my way this time and told him I can replace the board one evening, lock it off and test it the morning the next day. Absolutely fine he said. So the board was changed and locked off. When I woke up the next day I had a text saying don't test today because the builder will be in the room. I wasn't happy being messed around for the 3rd time and called him to express that and to also remind him there's no electric, to which he asked me to remove the padlock, I politely declined. He's cut the padlock and switched everything on, then asked me to test it next week. This time I'm not going out my way and told him I'm now busy for the next three weeks. He's told me not to bother coming back he will test it. Woke this morning and he's paid me. It didn't need on the best terms.
My issue is I replaced the board and not tested it, therefore I can't sign it off, where do I stand with it? Do I tell him I have to test it and fight my corner even tho he's told me not to return or do I wash my hands and take the money?
Any any advice would be appreciated.
Thanks
We have all had them, normally easy to resolve but in this case I don't know where I stand.
Customer of mine has bought a house and been having it renovated. I've disconnected and removed a few supplies from walls so they can be knocked down. He then asked me to replace the board at late notice so I juggled a few jobs around and got him a date, he let me down so it got rearranged, let down again so I didn't go out my way this time and told him I can replace the board one evening, lock it off and test it the morning the next day. Absolutely fine he said. So the board was changed and locked off. When I woke up the next day I had a text saying don't test today because the builder will be in the room. I wasn't happy being messed around for the 3rd time and called him to express that and to also remind him there's no electric, to which he asked me to remove the padlock, I politely declined. He's cut the padlock and switched everything on, then asked me to test it next week. This time I'm not going out my way and told him I'm now busy for the next three weeks. He's told me not to bother coming back he will test it. Woke this morning and he's paid me. It didn't need on the best terms.
My issue is I replaced the board and not tested it, therefore I can't sign it off, where do I stand with it? Do I tell him I have to test it and fight my corner even tho he's told me not to return or do I wash my hands and take the money?
Any any advice would be appreciated.
Thanks
