How very frustrating.
What do I or my customers get out of MCS?
A QMS document which creates more work for a small business and is a hindrance to us.
A restriction on how we survey jobs, the result being that we cannot rely on 3D modelling.
A wasted day while an assessor tells us off for not recording non-existent meetings between my brother and I.
Customer benefit - 0%, our benefit - 0%
The fact that an assessing body will actually supply a QMS which they will then assess you on is, frankly, laughable.
The scheme is an utter, utter farce.