Scratched a customers floor while working

[Andystraughan]

Hi guys in a bit of a dilemma here

done loads of work for a kitchen fitter at a women's house. Kitchen rewire new cooker circuit. 14 spots etc. she decided she wanted all the sockets & switches changed to chrome. No problem. Until I get a call off the joiner saying I have scratched the wood flooring upstairs and she wants it sorting. As I would too. She's with holding the full amount just shy of 1k. I got a French polisher to have a look but she wasn't happy that approach. Then went to a floor layer who says he will sand it down and re-varnish etc. she doesn't want that. Now the kitchen fitter says she wants £500 knocking off the bill and she will call it quits. Any advice? Should I bite the bullet? I'm still a newish company so don't want to see my insurance premiums go up etc

Andy

 

[ipf]

This is how low they can go.
Good while ago, doing a job in a nursing home in affluent Cheshire. A fortnight after completion I got a phone call saying that an elderly lady had died following a fall, having tripped over a loose fitted carpet left by us on completion and that payment was being withheld during ongoing investigations.
The doctor who owned the home refused to let me on site, initially, to check things over. However, I contacted one of the nurses and she let me in on the quiet. Seems we hadn't been anywhere near the scene of the accident. Got my payment within the month but i didn't half cr@p myself for a few days.

 

[Guest55]

This is how low they can go.
Good while ago, doing a job in a nursing home in affluent Cheshire. A fortnight after completion I got a phone call saying that an elderly lady had died following a fall, having tripped over a loose fitted carpet left by us on completion and that payment was being withheld during ongoing investigations.
The doctor who owned the home refused to let me on site, initially, to check things over. However, I contacted one of the nurses and she let me in on the quiet. Seems we hadn't been anywhere near the scene of the accident. Got my payment within the month but i didn't half cr@p myself for a few days.

thats disgraceful , i'd have reported him to the police for attempted fraud.
a visit from the police would have given him a taste of his own medicine.

 

[ipf]

thats disgraceful , i'd have reported him to the police for attempted fraud.
a visit from the police would have given him a taste of his own medicine.

There was a lot more to it. Just giving the basic. Long story, about 25 years ago when all sorts of bad eggs were getting into care homes.

 

[Guest55]

There was a lot more to it. Just giving the basic. Long story, about 25 years ago when all sorts of bad eggs were getting into care homes.

ah yes , i remember back in the 80's the nursing sector was about as honourable as double glazing and time share sales.
ie , not at all.

 

[GLENNSPARK]

Hi guys in a bit of a dilemma here

done loads of work for a kitchen fitter at a women's house. Kitchen rewire new cooker circuit. 14 spots etc. she decided she wanted all the sockets & switches changed to chrome. No problem. Until I get a call off the joiner saying I have scratched the wood flooring upstairs and she wants it sorting. As I would too. She's with holding the full amount just shy of 1k. I got a French polisher to have a look but she wasn't happy that approach. Then went to a floor layer who says he will sand it down and re-varnish etc. she doesn't want that. Now the kitchen fitter says she wants £500 knocking off the bill and she will call it quits. Any advice? Should I bite the bullet? I'm still a newish company so don't want to see my insurance premiums go up etc

Andy

long n short she`s takin the pis...

rite:

can they prove you did it......yes or no?

if they cant and they refuse to pay then its the small claims court...

look at it like this:

she changes the spec half way through (a method used by try it onners)...

how do you know that this joiner fella could smell that the money was running out and cooked this one up to make himself look like the white knight and ensuring payment...whilst you on the other hand.....

trust me...they are trying to pull your pants down...


so dont let em...

 

[Geordie Spark]

long n short she`s takin the pis...

rite:

can they prove you did it......yes or no?

if they cant and they refuse to pay then its the small claims court...

look at it like this:

she changes the spec half way through (a method used by try it onners)...

how do you know that this joiner fella could smell that the money was running out and cooked this one up to make himself look like the white knight and ensuring payment...whilst you on the other hand.....

trust me...they are trying to pull your pants down...


so dont let em...

That's a very ... succinct ... reply Wor Glen.

 

[markc123]

trust me...they are trying to pull your pants down...


so dont let em...

Unless she's a fitty.

 

[telectrix]

yeah, go over in the evening with a decent bottle of red and give her a good seeing-to. ( but not on the floor, you might scratch it ).

 

[GLENNSPARK]

yeah, go over in the evening with a decent bottle of red and give her a good seeing-to. ( but not on the floor, you might scratch it ).

as long as you let her know its an `extra`...and you still require paying...

 

[telectrix]

glenn, any news on the cm440? and how're you getting on with the boxer?

 

[GLENNSPARK]

glenn, any news on the cm440? and how're you getting on with the boxer?

i`ll see Rauf this week...

get the megger off him for you...i`ll put it on the checkbox first...and if i`m satisfied its OK then i will either forward it to you...or you could pick up when at the elex show...

its up to you mate.

and as far as the Boxer is concerned...well...i`v taken off the airbag ECU...and tested the squib, the clockspring and the seatbelt pre-tensioner...and am getting back about 2.2 ohms on each...so they seem to be OK...

it`l be a crap connection someware...i`v checked all the connections for the above and given them a lick of contact cleaner...but its still showing so i am going for connections on the main ECU...if it persists then i`ll get a diagnostic done on it...

i found out the problem with the windscreen wiper...
it wasn`t the stalk as you could hear the contactor making n breaking on each setting
crap connection on the motor...