Has anyone had this experience or could offer advice please? I have a 9.5Kw shower, it is fed from the DB in 10mm T&E, a run of approximately 4mtrs to a pull switch then around 3mtrs to the shower. It is protected by a 40amp MCB (I know its close but has never tripped) on the RCD side of a split load board. The shower, a "Triton Enrich" is about 4 1/2 years old.
About six months ago I was called because the pull switch had burned out and stopped working. On investigation I found the nuetral on the switched side was charred and welded into the switch. I pulled some spare cable and reterminated into a new switch (rating of pull switch 50amps). I did a full test of the circuit and everything was fine, I put the fault down to a loose connection in the pull switch.
I was called again yesterday to the exact same fault. I have tested everything and even been through the loft space doing a visual inspection as I thought maybe a compression fault or water ingress but evrything is fine.
All test results are perfect, IR/ELI,continuity.
The only thing I can think of is to condemn the shower unit but I have stripped it down, checked every connection for tightness, checked insulation resistance across P/E and N/E and continuity/resistance of element. There is no sign of arcing or water ingress, in fact it looks like brand new! I dont want them forking out for a new shower and being called back again in 6 months and personally I would like to know the cause.
Anybody have any ideas?
About six months ago I was called because the pull switch had burned out and stopped working. On investigation I found the nuetral on the switched side was charred and welded into the switch. I pulled some spare cable and reterminated into a new switch (rating of pull switch 50amps). I did a full test of the circuit and everything was fine, I put the fault down to a loose connection in the pull switch.
I was called again yesterday to the exact same fault. I have tested everything and even been through the loft space doing a visual inspection as I thought maybe a compression fault or water ingress but evrything is fine.
All test results are perfect, IR/ELI,continuity.
The only thing I can think of is to condemn the shower unit but I have stripped it down, checked every connection for tightness, checked insulation resistance across P/E and N/E and continuity/resistance of element. There is no sign of arcing or water ingress, in fact it looks like brand new! I dont want them forking out for a new shower and being called back again in 6 months and personally I would like to know the cause.
Anybody have any ideas?