Sloooooooow internet

[malcolmsanford]

How many electricians do you think are going to be using your services ...... unless they are main voltage ones, I could quote you a decent price for adding a socket

 

[danzor]

Have you done a broadband speed test? I'm with sky as well, mine is just as bad, I get about 1.5mb download, where I'm supposed to be 'getting anything up to 20mb' once my year contract is up I'll be trying out virgin

 

[mhar]

It always helps if you could post a picture

 

[Les Player]

With the recent onslaught release of online on-demand video services from BT, XBox, PlayStation Netflix, Lovefilm and Sky (yes even my skybox now wants to be connected to my router for SkyAnyTime online) etc I think everyones Internet is getting slower, especially for those like me that live out in the fields where 8M is the fastest I can get but 6M is the actual.

 

[MarkieSparkie]

The other thing I have noticed is that we have used over 100gb of the 104gb hard drive

When a hard drive's free space is <10% of total capacity of the drive the system gets progressive slower and slo.....wer. Your need to clean-up the drive to remove any junk files, then some serious backing-up of the wanted files, before pruning the drive of files to an acceptable level (50% capacity?). Free clean-up utilities are available if you don't want to spend on Uniblue's offering, Google Crapcleaner or Glarys Utilities.

 

[gutterball]

look at this web site Black Viper's Website it will tell you what in needed and what you can stop running.

don't use ms config. instead go control panel > administrative tools > component services > services. then right click each item and select properties. then choose the start up type you need.

 

[Coolsmoke]

Your first goal is to establish whether your bottleneck is external (ie. from the Router to your ISP) or inside your wireless network.

Google broadbandspeedchecker, go to the site and click "Start Speed Test".

Depending on where you are, you should get a return of 6-8Mbits/sec. If it's a lot lower than that (say 1-3 Mbits/sec) then you're definitely not getting your full service.

Wireless networks are rated at 11-54 Mbits/sec, so in theory even with several devices attached and browsing the web, your network should easily be able to keep up with the much slower flow of traffic from the external servers.

Theory doesn't equal practice though. If the broadband checker says you a decent service, then the wireless network will need reconfiguring to ensure network packets are being delivered with minimum latency.

That usually means considering switching off the DCHP Server on the router, and setting static IP addresses on each connected device. Note down the router's own static IP, and use the same subnet, incrementing the last number by 1 or 10.

Try opening a CMD window (DOS prompt) on your laptop and type: Ping 192.168.1.1 (or whatever your router's IP address is).
You should get a reply along the lines of "Reply from 192.168.1.1 bytes=32 time=3ms TTL=64"
That represents a healthy connection. Any of those figures start climbing into 120ms or TTL=256, and you've got a poor wireless connection to the Router.

Other things to check:
Any laptop/device running something silly like uTorrent and downloading large files; running YouTube vids or other streaming.
Postion of Router - not next to a thick stone wall; installed as high as possible in the room.

As to the laptop and all the stuff it's running.. AVG is OK, but I tend to go with Microsoft Security Essentials. It's a *much* smaller footprint, works transparently without fuss, and is one less damn tray icon :smartass2:.

Black Viper's site is for the advanced user. If you're not sure what you're doing, I'd suggest you go through Control Panel/Uninstall Programs first, with a fine tooth comb.

G'luck

CS

 

[mydigitalhome]

Check to see if other houses nearby are using the same supplier as yourself if so try changing the channel on your router, this can help. As said before obviously make sure that you have no junk files on your pc stealing your internet speeds.

 

[Thomas123]

DOH!!! missed that... get onto virgin fibre optic, nobody comes near it yet. BT are trying with the infinity thingy but still not close.

But doesn't bt provide the line that virgin use?

 

[mydigitalhome]

yes but each make of router sends out it wifi signal on slightly different frequencies and that is broken down into various channels its a easy change but can make all the difference to your system especially if you have unexpected drop outs or slow internet. Working in a small close of 6 houses and my client was getting downloads of approx 1.3 with constant loss of connection that was last week. After making the change he was getting 2.03 so well worth the effort. However on Friday upgraded now changed to BT Infinity and is now getting 37 so a very happy customer.

 

[jessieryder]

due to network problem, your internet might get slow..

 

[amethyst]

Hi all

Just lately our internet seems to be getting slower & slower. It has got to the point that my better half nearly though out our laptop !

We have a fairly new D-link sky router. However, at times it can be servicing 3 laptops. 1 desktop, & 4 mobile phones. Should the loading make that much difference ? The laptop is almost 4 years old (wireless without an adapter) , is there a way to speed it up ? Or a better router system ? We have another router if that can be incorporated to improve things ?

Thanks

You should contact your network operator/provider, maybe they know what to do. It might also need a great clean up or some certain virus might interfere that makes your internet connection very slow.

 

[Atelcom]

I would have found a telecomms forum for a detailed answer. This type of problem bugs some customers for months on end.

I now advise people never to have their comms equuipment touched, added to etc, unless the person doing it can prove the effect it will have on the line.

It can be a complex issue - It can be 5 mins to solve. Just done a job in W11 guy had 250 kbps (quarter of a Meg)

Took 10 mins to get him to 21Meg
(Problem was electrician had wired the circuits with alarm wiring & also wired the points to the same method as an electrical circuit.)


Me Ex-BT broadband specialist, Now director of a communications company. Fibre - data - wifi - Networking - Phone systems etc


Your first port of call is to see what your synch rate is on the modem, simply log in 192.168.0.1

User: admin

pword: sky


Should show you these settings on the first page. Download speed & Upload speed

This is the rate at which the modem can see the exchange path. (Your capable speed from the exch)

Next log on to speedtest.net on a different tab.

Now compare the 2 speeds
The throughput speed (Modem speed) may be 7M?? The Output speed (speedtest) may be 1Meg

You are showing an inconsistancy of 6M between the 2 speeds.

Now if this is the case it could be a matter of, an electrician has wired the telephone sockets (How I make most of my "drink" money) - or there could be a problem with the type of cabling used, wrong type of extension sockets, faulty wiring etc etc.

Are you testing from the master point or do you not have a master??
Do you have extensions? If so how many?

If you are showing no inconsistancys on the speeds - Or the modem exchange settings are not "sky high" (something you need to learn about to diagnose this type of fault) it could be your PC processor or sofware issue.

But the first port of call is to always check the modem synch rate.

 

[bertt]

Hi,

...I'm new in town.about your problem.

1. run from 'control panell' the windows defender for any viruses or connections problems(it take a bit longer if you never did it.
2. try to follow the insructions and clean a bit any history or reg.
3. if you got any antivirus uninsall it. the firewall from microsoft it's ok should be 'turn on'.
4. disable any automatic updata from microsoft.
5. Keep on screen only icons as shortcuts(small arrow corner)

Try it....

Thank you. C.B.:santa5:

 

[Resu]

Before I did any of that, I would check the date of the original post it's two years old guys, I'm sure he's sorted now!