Whinmoor, really tempting to name and shame, but I am kind of semi aware of libel/slander laws and know how a good/bad lawyer can twist the truth. Also, if the supplier doesn't give any joy, referring him to this thread is always an option!
Re. the inverter location, as with so many things involved in building a house, you find things out as you go along, and haad you known them at the start you might have done things differently. We have a largeish 'plant room' (boiler, manifolds, hot water tank, pressure set, fuses etc) which is where I'd naturally assumed that the inverter would go. The plant room is on the ground floor at the back of the house. Above that is a double height living room with the solar panels on the roof above. The supplier advised that this was too far to run the DC cables and that the inverter must be as close to the panels as possible (for electric shock risk). We don't ideally want it stuck in the corner of the living room so the options were either the very apex of the roof, with a hatch in, or behind a stud wall in the low bit of the roof, which we've done.
It's just one thing after another!