Solaredge problem?

[solarsavings]

I don't know what to do next. The couple are well pizzed off now and the installation company are not answering their calls. Looks like I have to get involved with making a complaint to recc etc

 

[infinity]

I doubt RECC will do a thing, what can they do?

I suppose it's half day labour to remove panels add 10 optimisers and recommission.

Plus scaffold if required

 

[whinmoor]

How would a regular 2kW ish inverter perform? Might be easier and cheaper to simply change inverters rather than add optimisers. Can maybe pick something up on eBay and sell the Solar Edge inverter on eBay as well. Might break even on the swap as the current inverter is oversized.

Can't imagine MCS, RECC and others will be interested.

 

[TedM]

Trading Standards should certainly be interested if the customer has been quoted and billed for non-existent optimisers.

 

[solarsavings]

I'm going to contact the company (Green Living) myself this week to see if I can get them to go back. If they refuse, I will do the work and charge their customer for it and help them pursue Green Living through the small claims court for lost generation and any work we do.

I have my annual inspection this Friday and know my paperwork is going to get trashed
We have sleepless nights over paperwork while the dodge pots don't give a damn about the customer or the install :mad2:

 

[TedM]

Does the customer have GLs refusal to visit and sort it out in writing?

 

[solarsavings]

I don't know the answer to that question Ted. I will ask them tomorrow.

 

[SolarCity]

We have sleepless nights over paperwork while the dodge pots don't give a damn about the customer or the install :mad2:

Likewise. ****es you off, don't it?