Storage heater not charging

[UKMeterman]

Ok, we are now starting to get somewhere please do the following.
Take another photo of the fuse box /consumer unit, this time so we can read all the labels (stand on a step ladder) I would expect to find two fuse boxes / consumer units please look carefuly for another one.

 

[DRUMmondBASS]

Ok, we are now starting to get somewhere please do the following.
Take another photo of the fuse box /consumer unit, this time so we can read all the labels (stand on a step ladder) I would expect to find two fuse boxes / consumer units please look carefuly for another one.

have attached all that is around the fuse box

 

[PEG]

Hi,that looks like a pre-payment type meter,with timed,relay outputs,for that contactor below. I'm guessing you have not been hearing it "click" at the start and end,of your E7 period?

There should be another main switch and fuse box,between that timed output,and the storage heaters.

Your electrician should have isolated and tested,at this fuse box,regardless of the time of his visit.

I am not certain of Eon's set-up,with regards to charging....and your contract or bill,may shed little light...(been there...) but the meter would seem to switch the E7 heating on,during your allocated period,this would then still be metered,through the meter,but whether this is at the normal or a preferential rate...who would know?

Sadly,attempting to furnish oneself,with the relevant information,from Eon,can prove..."testing",and i have in the past,had to hand out details and training,regarding almost every single part of their disjointed,shoddy service....to the point where i was drawing circuit diagrams,on box lids,for out-of-depth meter fitters....anywho

I would get someone clued up,to test your heater circuit and units,and triple check the meter arrangements,regarding actual payments,times and contract agreements.

The fact that you believe there is no functioning heating,yet the bill is increased,would be a good starting point.

 

[littlespark]

Ok. The box with the switches are your normal power and lights.
The little box to the right I presume is the fuses for the storage heaters. These should have been checked by the electrician, even visually.
Do you have other storage heaters that do work?

What’s the brown liquid on the box? Looks like stale cola

 

[DRUMmondBASS]

Definitely haven't heard any clicking at any point, have absolutely no idea where secondary box is. Any clue what this is? We thought maybe for a security system we believe a previous tenant had

 

[UKMeterman]

Ok,
You should hear a clunk from
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Source URL: Storage heater not charging - https://www.electriciansforums.net/threads/storage-heater-not-charging.181105/#lg=thread-181105&slide=9

when the E7 period starts. a usefull tool would be View: https://www.amazon.co.uk/MK-06090-CLAMs2-Voltage-Tester/dp/B003DK3Z3I
when you think the E7 period should be on wave it round the big wire with the 4 brown cable ties on. if it doesn't light up phone up EON
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Definitely haven't heard any clicking at any point, have absolutely no idea where secondary box is. Any clue what this is? We thought maybe for a security system we believe a previous tenant had

That is a standard burgular alarm panel.