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Could open a can worms! Especially if the supplier gets involved and back dates the meter readings, it should have been spotted as soon as they took possession of the shop.....not 2years later!
Is it not possible to put it back how it should be?
 
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I haven’t changed anything in the system except the work iv done (replacing damaged socket outlets)

I honestly believe he wasn’t aware of it. They are a Sri Lanka family who don’t speak the best English. It took me a little while to get him to fully understand what was going on.

Il take the advice and not touch it. Would the dno just come and take it out or would they be required to report it too?
 
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Have you tried pulling on the wire that goes into the top of the cut out? If it was fitted without removing seals, then it's just wedged in place.
Don't, whatever you do, remove the cut out to isolate the supply. Smart meters record loss of power events, and one that doesn't coincide with a loss of supply could lead to questions.
 
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