The dreaded BSOD! (blue screen of death)

[littlespark]

Over the last week or so my laptop has crashed on me a few times and giving me the BSOD.
Its a few years old now, but wouldn't say it was ancient.
The error code it gives is UNEXPECTED STORE EXCEPTION

When I google that, it says that it can be caused by a few things, one being a hard disk on the way out.
It also told me to try sfc /scannow, but that hasn't found any problems.

Is there anything else that can cause this?

I do everything on this machine.... emails, invoices, even browsing on this forum.... so it hardly ever gets turned off. If it is the disk, i'm going to have to start backing up everything soon.

The laptop specs:
HP Compaq
Intel Celeron 2.16 GHz
8.00GB RAM
64-bit processor
Running win10 Home.

 

[rolyberkin]

I would by an SSD hard disc and get it mirrored and swapped over a.s.a.p, they are so cheap now, bit of a no brainer! You can buy a 240GB from amazon from £30!

 

[Marvo]

HP and Compaq Desktop PCs - Testing the Hard Drive Using SMART | HP® Customer Support - https://support.hp.com/in-en/document/c00386164

 

[Loki]

Hard Disk Sentinel - HDD health and temperature monitoring - https://www.hdsentinel.com/ will give you an idea on your harddrive condition.

Make sure you have a recent backup of your data just in case.

 

[Bob Geldoff1234]

run the 'cmd' as an administrator and then type chkdsk c: /r
It will ask to reboot and let it scan the hard drive for bad sectors and errors.Be warned though as it can take many hours to complete.
As the other guys said,you need a new hard drive asap. SSD is the way to go.Samsung 860 evo is very fast and 500gb will set you back around £80-90.

 

[Deleted member 26818]

Get an hoover and hoover the insides.

 

[shaun1]

Get an hoover and hoover the insides.

I would not recomend this as vacuuming can cause a build up of static which coukd be discharged into the board. Going carefully with compressed air is better but stop the fans from spinning whilst doing it

 

[littlespark]

Hard Disk Sentinel - HDD health and temperature monitoring - https://www.hdsentinel.com/ will give you an idea on your harddrive condition.

Make sure you have a recent backup of your data just in case.

Done. Reports healthy disk.

Get an hoover and hoover the insides.

If it was a desktop, I would... but a laptop, not so easy to get inside

 

[shaun1]

See above re hoovering...

If its not the Hard disk it could be the RAM. Might be worth popping it out and cleaning/re seating it. If you have never done this before read up first and watch some videos, you need to be very careful to discharge any static before handling it, and don't touch the pins.

Also would recomend making a back up as first point of call if you dont have one. Dropbox is very useful for keeping a constant backup.

 

[Silly Sausage]

Done. Reports healthy disk.



If it was a desktop, I would... but a laptop, not so easy to get inside

You just need tiny screwdrivers!
I'd get the drive out into another machine and get all my data dumped on a new drive.

 

[littlespark]

I’m trying chkdsk c: /r at the moment. Seems to have stalled at 11%

Will leave it overnight and see what happens.

 

[Blissof89]

Apparently windows fast start up can cause that error so I would try disabling that as its quick and easy to do. What make and model is the laptop?

 

[Squid]

Buy a MAC you are a rich electrician you can afford it.........

 

[Bobster]

Make sure you have everything backed up! this is most important.

Look at it this way, something is failing and thankfully you've been given a few warnings.

Personally I think it's likely to be the hard drive that's failing.

 

[littlespark]

Apparently windows fast start up can cause that error so I would try disabling that as its quick and easy to do. What make and model is the laptop?

That’s interesting to know. I’ll try that.
It’s an HP Compaq- specs on the OP