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Tontoe

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Hi
Had a call out to a customer yesterday who'd had a cooker delivered from John Lewis, but the sparky had refused to connect it as the supply was 32A on a 4mm cable. Manufacturer instructions specify 6mm cable but don't give rating of appliance, and it's not on the data plate, but manufacturer instructions take precedence etc etc.

Well, I thought, ring manufacturer (AEG) and check, but their line was closed due to "temporary difficulties".

Then I looked in the under-stairs cupboard, and despite it being a small 3-bed terrace, I found...

Three consumer units are running off a 100A BS1361 cut out - TNS supply.
1) 8-way Wylex insulated with 7 replacement plug in MCBs and one rewireable - 2x6A, 1x5A rewireable, 1x16A, 3x32A and 1x40A. the original cooker ran off one of the 32A MCBs. Mixing MCB & rewireable not advisable, I think?
2) 6-way Wylex insulated with 6 replacement plug in MCBs - 5x16A and 1x20A
3) 6-way Contactum with a mix of types of MCBs - both C and B types - 1x6A, 2x32A, 2x25A (really) and 1x10A - not arranged in the logical order they should be.
The last one appears to be connected to a PV array (or at least one of the breakers is labelled as such) and has a test & inspection notice dated late 2011, but I can't see a local AC isolator.

Only about a third of the circuits are labelled and the customer couldn't tell me what controls what. She said they had a heat pump but also electric heating, although I didn't see any storage heaters.

I suspect the 6-way Wylex was for storage heaters, and may be redundant. She said the PV installer put in the Contactum, but why put in a 6-way unit for a 9-panel array?

The customer now has a redundant and expensive cooker.

Logic says "walk away", but I'd like to help her if I can as she seems a nice woman. However, I suspect tracing circuits, along with the related EICR to try consolidating the CUs, will be a nightmare best avoided. If I did run a new circuit in 6mm it would need RCD protection, which would mean adding another small CU.

Think I've talked myself out of this one, but I'd welcome any suggestions.
 
Hi
Had a call out to a customer yesterday who'd had a cooker delivered from John Lewis, but the sparky had refused to connect it as the supply was 32A on a 4mm cable. Manufacturer instructions specify 6mm cable but don't give rating of appliance, and it's not on the data plate, but manufacturer instructions take precedence etc etc.

Well, I thought, ring manufacturer (AEG) and check, but their line was closed due to "temporary difficulties".

Then I looked in the under-stairs cupboard, and despite it being a small 3-bed terrace, I found...

Three consumer units are running off a 100A BS1361 cut out - TNS supply.
1) 8-way Wylex insulated with 7 replacement plug in MCBs and one rewireable - 2x6A, 1x5A rewireable, 1x16A, 3x32A and 1x40A. the original cooker ran off one of the 32A MCBs. Mixing MCB & rewireable not advisable, I think?
2) 6-way Wylex insulated with 6 replacement plug in MCBs - 5x16A and 1x20A
3) 6-way Contactum with a mix of types of MCBs - both C and B types - 1x6A, 2x32A, 2x25A (really) and 1x10A - not arranged in the logical order they should be.
The last one appears to be connected to a PV array (or at least one of the breakers is labelled as such) and has a test & inspection notice dated late 2011, but I can't see a local AC isolator.

Only about a third of the circuits are labelled and the customer couldn't tell me what controls what. She said they had a heat pump but also electric heating, although I didn't see any storage heaters.

I suspect the 6-way Wylex was for storage heaters, and may be redundant. She said the PV installer put in the Contactum, but why put in a 6-way unit for a 9-panel array?

The customer now has a redundant and expensive cooker.

Logic says "walk away", but I'd like to help her if I can as she seems a nice woman. However, I suspect tracing circuits, along with the related EICR to try consolidating the CUs, will be a nightmare best avoided. If I did run a new circuit in 6mm it would need RCD protection, which would mean adding another small CU.

Think I've talked myself out of this one, but I'd welcome any suggestions.
where the hell have you got that beaut from?...so if the cutout employed semi enclosed`s to BS3036...but the C/U or dis-board was using breakers to BS3871/60898?
 
a few points to consider......

warranty invalid if not fitted by aeg installer - i'd be considering this a breach of consumer rights to be honest and would challenge it.

manufacturers instructions always take precedence - nope , bs7671 says they should be considered , not followed blindly like a lemming.

you have a 32a / 4mm circuit available for the cooker so use it , no need to start fannying about with the rest of the houses wiring , thats not the job you were instructed to do.

Agree, mountains and mole hills ! lose customers :sad_smile:
 
a few points to consider......

warranty invalid if not fitted by aeg installer - i'd be considering this a breach of consumer rights to be honest and would challenge it.

manufacturers instructions always take precedence - nope , bs7671 says they should be considered , not followed blindly like a lemming.

you have a 32a / 4mm circuit available for the cooker so use it , no need to start fannying about with the rest of the houses wiring , thats not the job you were instructed to do.

Agree, mountains and mole hills ! lose customers :sad_smile:

Manufacturers Instructions is above BS7671.
 

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