View the thread, titled "TNS" which is posted in Commercial Electrical Advice on Electricians Forums.

Assuming 70mm conductor size for both N, at 20C the resistance for 30m is about 0.024Ohms. And a 37m run would be 0.03Ohms. Unless I've made a no-coffee-yet mistake.
 
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Therefore the neutral of the non operational supply (B) is probably not connected to your live supply as this would mix the two systems of the supply transformers.
Both supplies are operational..voltage to earth is 240 on both systems..There is some info about earthing neutrals through impedences(fig 44.1)and section 442 .not too clear to me..
Incidently when I measure on megohm scale I am showing 0.00
 
Hi,what is the set-up,regarding the two supply transformers,and what is feeding them?
Hi.I cant really comment.I will need to investigate further.The complex has 5 sets of HV/LV Transformer rooms(Subs) (Times 2 :A+B) I believe there are two independant 11,000volt ring mains.They wont let us doe_heads in to the substations.
So I could still be looking at either a neutral earth fault or a missing earth link on neutral...I've been trying to read up but it appears the HV earth &LV earthed neutral can either be separate or common or through an impedence..
 

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