What standard are homeserve sparks?

[peterhyper]

I Went to a job today and the owner's RCD was tripping when the cooker is on, so he called homeserve who sent a so called spark out who told the owner (and put it in writing) that the owner needs a '10mm' cable from the cooker switch to the cooker). The so called spark told the homeowner that replacing the said 4mm cable with 10mm will stop the RCD tripping . He also left a blanking plate off the consumer unit when he put it back. The cooker circuit itself also has 4mm t/e but the homeserve guy was fine with this being left as it was.

I had a similar problem with a customer last year when a homeserve person gave a homeowner completely incorrect/misleading information as to what was causing his ring circuit to trip.

I assumed that homeserve would send out an actual spark to an electrical fault, but that cleary isn't the case.

 

[Pete999]

If the Home Serve Electrician, is anything like the Home Serve Plumber My Sister in Law had around, I wouldn't take too much notice of his credentials. Waste of space if you ask me, Home Serve Yippy Kiyay Trigger. Get the picture?

 

[Octopus]

How would replacing a good cable (assuming it wasn't damaged) with a slightly bigger one stop an RCD tripping?

 

[peterhyper]

How would replacing a good cable (assuming it wasn't damaged) with a slightly bigger one stop an RCD tripping?

That's exactly my point.

 

[telectrix]

How would replacing a good cable (assuming it wasn't damaged) with a slightly bigger one stop an RCD tripping?

obvious. the bigger cpc will allow the leakage to get away quicker and be gone before the RCD time threshold is reached.

 

[Taylortwocities]

I have had a couple of runs in with Homeserve “electricians”.
They don’t think. They tick boxes. Hopeless.

 

[Pete999]

I have had a couple of runs in with Homeserve “electricians”.
They don’t think. They tick boxes. Hopeless.

Agree but they have a plug top tester, so they must be qualified, mustn't they?

 

[telectrix]

problem is , they are subbies, like with british gas sparks. some are good, some are bad.

 

[Pete999]

problem is , they are subbies, like with british gas sparks. some are good, some are bad.

And most are carp

 

[RWJ]

Duplicate - Deleted!

 

[RWJ]

problem is , they are subbies, like with british gas sparks. some are good, some are bad.

I remember speaking to a spark in the wholesalers who was subbing for Homeserve. Pay wasn't great and he had to wait 90 days (and then some) for the money.

 

[dmxtothemax]

A classic example of
" A small amount of knowledge is a dangerous thing"

 

[static zap]

....the bigger cpc will allow the leakage to get away quicker and be gone before......

you can say Yippe Kayaee your moneys gone !

 

[ashrow]

I was called back to a property i did 5 years ago by the owner, she was paying a monthly fee to homeserve for cover etc.
Tun dish was dripping/passing water on the cylinder..... they called homeserve for a plumber..... a sparkie turned up and said immersion was wired wrong. turned of immersion supply and left.... water still going through tun dish....after her ranting at me down the phone i went to property and explained to her the pressure relief valve was faulty hence water discharging via tun dish......... After she complained to homeserve and i emailed them to and she actually got all her money back she had paid for the so called homeserve cover over the last 2 years...Result but they must employ total idiots