In commercial terms it is probably not worth the time, just ask the customer if they want to pay £72.:svengo:

However I was thinking that you find out initially what light effect it was meant to give, I assume just a focused bright light upward to the flame effect. If it is a changing light then give up. Find out the light intensity expected and estimate the lumen output!
Measure the incoming voltage at the two cables to the left, if this is 230V then under the board is the control circuit, if it is a voltage in the 3-12V dc range then the control circuit is before this.

If the voltage is zero then the fault is before this point and may be easily repairable as a loose connection or such.
Having a voltage at this point may mean the control circuitry is shot rather than the chip (the chips are fairly robust in general) which, if the case, would mean you need a control circuit and chip.
If you have 230V incoming then remove the board and see if there is access to any of the circuitry or any specifications for the LED on the board underside, current, voltage etc. Thereafter with due respect for potential to short things out and get shocks, find out the supply voltage at the LED itself thereafter you are a bit stuck if you do not know the current.
But if you have voltage, current, lumens, light spread you could source a replacement chip (which you may have no realistic access to resolder) or replacement control unit.
The alternative to this is; if 230V incoming, get a driver and chip with similar characteristics and slap it in place and hope.

Still by the time you have done all this and sourced a replacement then it will probably cost the customer £72 anyway!

This was great advice as I was having exactly the same problem. Cheers for that!
 
My Valor Petrus fire recently lost its holographic display. On contacting Valor they identified the problem as the LED Driver and advised that a replacement could be obtained from UK Spares. I rang them and was quoted £76+£9 postage. On inspecting the driver I found that it was'nt gold plated but a cheap driver made in China - not even a UK unit. The rating was a 240v/12v/350ma/1-3w unit. Which allows the driver to run up to 3 1w LEDs. Sourced one on Ebay (also made in China) for £13+free postage which I fitted it in 10 mins and fire works fine. Not sure how these companies justify such exhorbitant costs.
 
Hello,I always use DPS LED Lighting to purchase anything to do with LEDlights.
 
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but we don't want tiny red LEDs.
 

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Where to purchase LED for Valor electric fire
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