*?!*!?* Wholesalers

[Worcester]

The pain has started!

Now being quoted silly delivery times on inverters and limited stocks of panels.

Prices of some items also already going up.

Segen have closed most peoples credit accounts and only accepting cash with order.

Quality of processing by Krannich hitting rock bottom.

Being advised to stock up by the wholesalers, - my reply that's their role. :joker:

Last time we ended up with a whole bunch of inverters that we finally used the odd ones up 18 months later, not doing that again, so we're closing our order book.

Stress not needed..:juggle2:


So who is still providing good customer service?

 

[whinmoor]

No change to our credit terms with Segen currently. Just increased prices on most products.

 

[Gavin A]

fun and games isn't it.

 

[Somecamel]

Had some issues with the stock levels on optimisers but not on panels as of yet.

Deliveries are a big issue as SEGEN no longer doing timed deliveries.

Would love to shut my order book and **** off abroad somewhere until January but that would be silly :iamwithstupid:

 

[The Solar King]

P****d off at Segen/Zenex. Put prices up 7% from what I can see and then offered 3% cash discount.

Baywa seem to be reducing the number of lines they are stocking and reducing stock levels.

Am reluctant to say who is doing a good job purely out of selfishness. Some more popular products could go into short supply come November. Loads of stock is being pulled in from across Europe.

Interestingly Edmunson's Greentech having been doing the job for me on things like Solaredge. My local branch has been good to deal with and has never let me down.

 

[solarfred]

I am happy to assist with Clenergy /Zenex supplies if you are stuck. I also have orders in with SEGEN which have been pushed back which makes me nervous. I really hope we are not going back to the previous fiasco. We all mucked in to get jobs done and did not do it at rip off prices.
Just finishing a rail carrier trailer! Cost to ship small quantities of rail via commercial carriers is crazy so often cheaper to collect and deliver.

 

[whinmoor]

Spoke too soon. Just had call from Segen asking if we wanted:

a) reduced credit limit but higher discount
or
b) higher discount and 3% discount for cash with order

Choices, choices....option b looks more attractive.

 

[Worcester]

Because of the sudden increase in demand, they'll be maxed out on their credit limits with their suppliers are almost certainly struggling for cash flow. - Their calls to us remind me of the opening scenes in Rainman with the wild promises of delivery!

The danger is that they can't buy the goods from their suppliers with a full order book, so if you don't pay early they can't purchase, if you do pay and they go under you've lost your money...

At our own volition to help our suppliers out, we've temporarily tightened our terms with our suppliers and pay in full within 7 days of delivery of the complete order, in practice - we tend to turn it round within 48 hours. They are really happy with that, it ensures we get our products and don't risk our cash on non-fulfillment, and they have cash to purchase more stock.

- That's a true win-win for both of us.

 

[Worcester]

Another one runs scared!! They're worried about having orders, shipping goods to the UK and then being left with stocks.

Krannich have just closed most of their credit accounts..

Anyone else doing the same thing

http://files.ctctcdn.com/8b105702501/f7ff8ca0-ae8e-455b-a07e-eb0315671b49.pdf

So why is the risk of not getting paid greater now than a month ago?
Have people been using the next job to pay for the last job?

I guess some installers wont be able to pay in advance for their materials and so effectively will have to close their books as well.

 

[whinmoor]

Another one runs scared!! They're worried about having orders, shipping goods to the UK and then being left with stocks.

Krannich have just closed most of their credit accounts..

I guess some installers wont be able to pay in advance for their materials and so effectively will have to close their books as well.

They are rightly worried about their customers buying on credit and going belly-up such as Mark Group and Southern Solar. They can't possibly know the background of all their customers - some will be well dodgy whereas others will be well-meaning but screwed by the current situation.

 

[Worcester]

Looks like A Shade Greener - the free rooftop solar company are dumping stock.

Just got an email offering 250kW of various PV panels @36p/W..