Tonyboy: I had a reply from Voltacon Conventry but it did not address my clarification with rigour so I have sent a further missive to them. Helpfully, they said they would study the wiring in of the cabinet so I have sent them your sketch with some additional bits by me and a drawing of how you have connected the cabinet into your home's consumer unit.
The detail of terminology matters. An off-grid system means exactly that; not at all connected to the nations electricity grid network. It may though be connected to a generator or other form of generation but not the mains electricity grid.
An on-grid system is connectable to the mains electricity grid, to provide back up, exploitation of off peak electricity and if arranged the export of surplus solar generation to the grid to earn payments from your mains electricity supplier.
Expanding on 'on-grid' a little, in order to export electrical energy to the grid, the inverter ac output technology has to be suited to connect in parallel with the incoming mains grid ac supply. The phrase 'grid-tie' is used for an ac connection between the mains and solar charger/inverter which facilitates a two-way flow of ac electrical power - from mains the mains to consume and to the mains to export. For safety reasons, a solar/charger inverter which is grid-tied has functionality to detect at all times the existence of the mains supply and in the event of a power cut it severs the grid-tie so that 240Vac 50Hz power produced by the inverter does keep (attempt to keep) the wiring in the installation and the mains distribution network your homes is connected to alive which would be hazard.
It is clear to me (at least for now unless Voltacon convince me otherwise) that your cabinet is an off-grid system. It is not intended to be connected to the mains. Indeed, as I have already pointed out, the cabinet and Voltacon too in their blurb describe it as an off-grid system. To do what you want to achieve - mains back up of the ac output and exploitation of mains off-peak electricity to charge the battery you should have bought an on-grid system. You did not require an on-grid grid tied system unless you wanted to export to the grid. On this point was it your wish to export to the grid to earn a feed-in payments? Feed in payment rates per kWh are quite low compared (pennies) with bought kWh (tens of pennies) so the best economic return is so-called self-consumption as solar power is produced or from stored power in batteries charged by solar (and wind) power.
Your current system is ill-suited to on-grid operation because in order to provide earth fault protection on the ac output side the neutral of the output must be connected to an earth reference. I will expand on this point about earthing in another post with some drawings to illustrate some current flows in neutrals and earth conductors and why the output rcd and mcb requires an earth connected neutral and why doing this on the output can causes the trip of an rcd present in the ac input feed.
I will ponder a work around for your current cabinet but just wanted to say early on you have mistakenly bought (in my opinion) an off grid system when you should have bought an on-grid one. You may have though a case for the mistake being with the supplier if you either asked for an on-grid system and they sent you instead an off-grid, or you described to the supplier what you wanted to achieve and they recommended sold you an off-grid system.
I will work up the diagrams over the next couple of days. Meanwhile have a look and read through this again and nota bene the absence of anything to do with connection to the mains and the schematic -
concept of operation.
Silent Power SP5048-C-P, PLUG 'N' PLAY PHOTOVOLTAIC CONTROL CABINET Off Grid Inverter Charger Kit 5000Watt - https://voltaconsolar.com/silent-power-sp5048-c-p.html
A dead give-away that it is not meant to be on-grid is that the input ac power is via a c form plug. An on-grid system (which can operate in line/bypass mode ie output supplied by input grid mains) relies on an output earth referenced neutral derived from the input earth referenced neutral (and thus no need for an N-E link on the ac output side) the ac input must hard-wired in.
One can have systems which provide a switchable N-E link on the output depending on whether the system is in line/bypass mode - I introduced you to this idea earlier and this could - not saying it is right now - a potential solution but I need to check the UK regulations and of course locate where the link is made in the cabinet you bought.
My second email:
Thank you for your prompt response. I have attached two images. The DSC was produced by the client and shows in black how he has connected the SP cabinet. I have added to it in outline the connections to his home's consumer unit which is identified in this image as the two blue boxes. (A bit rough but I am sat waiting for my wife to have an XRAY so please excuse the standard of drawing).
In the second image - HOME CU - I have sketched how the ac supply is derived to feed to the SP cabinet. His home has the usual cutout, feeding a meter and main earth terminal. L and N from the meter and an E from the main earth terminal connect to the consumer unit. The consumer unit has a combined mainswitch and residual current circuit breaker which covers all the outgoing circuit breakers. One of these circuit breakers is a 32A one for the SP cabinet. Between the consumer unit and the SP cabinet is a 3 core cable with L, N and E which connects into a c form socket. This cform socket connects to the SP cabinet's ac input c form plug. There is an ac input isolator in this cable just before the c form socket - ie external to the SP cabinet.
Happy to amplify further when I am home but I hope these drawings give you the gist.