customer

  1. K

    Bloody customers

    Why is it always sparks who get down graded. It's radiclous, train for so many years to work to a strict regulations and in the end we get asked can you change 1 double socket for me? I live 20 miles away. Can you do it for £10. Yeh sure darling I will definatly leave my missus and kids at home...
    • Khan
    • Thread
    • asked bloody customer customers miles still working years
    • Replies: 20
    • Forum: Business Related
  2. M

    Cable in Plastic trunking

    I am due to start a house rewiring job in the new year, due to the customer having the house fully decorated it needs to be done using plastic trunking. They have had a couple of other quotes that have said that the trunking must be run from the ceiling in a straight line to the socket (which...
    • markadams
    • Thread
    • cable customer house planning plastic plastic trunking really trunking
    • Replies: 71
    • Forum: UK Electrical Forum
  3. E

    LED RGB Strip

    Hi A customer has asked for a RGB LED strip that can change between 3 different colours (light green - light blue - lilac) anyone out they used something like this before? Its to light a window signage box. Thanks
  4. A

    poor workmanship

    Hi everyone, I have viewed a job recently where the customer was concerned about the quality of the electrical work. It was a complete rewire and new extension. In investigating the job I found a lot of junction boxes throughout with no identification to line or neutral, I found no earth bond...
  5. T

    Billing DNO

    Hello all, Friday night around 11pm I had a phone call, saying over the last couple days they think they have seen smoke coming from there downlights, (they decided to ignore this) until 11pm the next day!! I arrived at the property had a Look at the downlights (non firerated) and noticed abit...
    • tom262
    • Thread
    • billing called customer dno smoke
    • Replies: 29
    • Forum: UK Electrical Forum
  6. londonfire

    Strange RCD tripping...

    Have had a call from a regular customer about their RCD TRIPPING. Strange thing is it has tripped every Monday between 6-6:30 am for the last month. The property has recently had new kitchen appliances (all high end Neff) Has also had the meter changed to a smart meter. My initial thought...
  7. T

    Fire Alarm Customer Complaint

    Customer has Twinflex fire alarm installed in 6 flat hmo...On taking over the maintenance, we installed our usual GSM remote reset unit. 5am today, we get a call from a flat member that the fire alarm is going off.....ok are you 100% sure there is no fire. Yes she reply, its the **** head on the...
  8. rustynails

    Insulation resistance on a lighting circuit

    Today I got 0.11 Mohm L-N>E at 250v then the same at 500v on a 6amp lighting circuit wired in the 70s which is the only lighting circuit for the house. Customer did not want me to remove the lamps. I forgot to ask or see a bell transformer or aerial booster. No faults known to the customer. MCB...
    • rustynails
    • Thread
    • aerial cable circuit customer insulation insulation resistance lighting lighting circuit reading resistance
    • Replies: 12
    • Forum: UK Electrical Forum
  9. haptism

    Customer contracts, where can i find templates

    Ive recently started up doing small time domestic stuff (changing fittings ect). A customer recently asked me to do a full house rewire but I turned it down for a number of reasons; it got me thinking about future jobs and the need to get a contract signed purely as a precautionary measure in...
    • haptism
    • Thread
    • contractor contracts customer google templates where
    • Replies: 3
    • Forum: Business Related
  10. P

    Real Life Customer Enquirer

    The below is a PM I received the other day from a DIY member. He is an RAF Engineer and builds, repairs and maintains fighter jets and the like. He posted up on here about 2 years ago now, a small fault in his daughters house and asked for help which he got absolutely slatted for on the open...
  11. Pete999

    Builder / Customers

    I'm just wondering if anyone, and I'm sure you do have any stories or downright misinformation from the description in the title? I helped a mate do a rewire on an ex council property, empty, and very little furniture left, easy you say, well yes it was apart from one annoying problem, the down...
  12. T

    three phase industrial washing machine off ship

    Customer has two industrial washing machines three phase he wants to install in hotel faceplate indicates three phase 60hz supply needed. Says they came off a ship. Would our 50 hz supply work they are roughly 16 and 18 kamps each.
    • thekingiam
    • Thread
    • attach customer industrial machine needed off phase supply three three phase washing
    • Replies: 16
    • Forum: Talk Electrician Forum
  13. S

    House extension so need to remove and replace FIT installation

    What is the deal with temporarily moving an array to complete building works? No doubt it will be a complete nightmare but hopefully some good experience here? Do they notify or keep quiet?
  14. N

    Garden distribution board

    Hi all, I would like to pick your collective brains by asking if any of you has installed a DB/consumer unit in a garden or outside which is flat and flush to the ground . This one is by a lake and needs to be flat. It will be sat in grass/lawn Ideas or solutions please Ta lots Nigel
    • ncpitts
    • Thread
    • board customer distribution distribution board don't garden rating
    • Replies: 108
    • Forum: UK Electrical Forum
  15. M

    Difficult customers...

    In a chatty mood.... So just wondered if anyone had had any really difficult customers...Or the customer that calls you up to do the work and then they know better once you've arrived. Had one recently, Customer wants a downflow heater put in 2 of their bathrooms. Had a look around the property...
    • matdom
    • Thread
    • customer customers didn't difficult surface walls
    • Replies: 17
    • Forum: UK Electrical Forum
  16. P

    New board connected to V I R cables

    Hi whats the situation on following! went to wire a bathroom today in old terraced property all looked good new board (last 6 months) full niceic member! certificates not to hand YET! looked in loft to find V I R cables! works out from board new cables run 2 mtrs into joint boxes picking up old...
    • powervan
    • Thread
    • board cables connect connected customer new new board problem
    • Replies: 56
    • Forum: UK Electrical Forum
  17. The Solar King

    Calculating Payback and Yield for Private Customers

    Feed in Tariff and Export Tariff payments are Tax free. When calculating pay back does anyone take this into account? The payment is effectively what would have been received after tax was deducted had it been taxable. For a 20% tax payer, it means the payment is actually worth 25% more. For the...
  18. leep82

    changing size of main fuse

    Anybody have any idea what costs are involved if you were to ask your supplier to increase the size of main fuse? Been on a job today and the customer has said she would like a shower installed. The property currently has a 60a supply the tails wouldnt need upgrading as theyre 25mm. Im just...
    • leep82
    • Thread
    • changing currently customer fuse installed main main fuse other shower size
    • Replies: 17
    • Forum: UK Electrical Forum
  19. whinmoor

    Summer Pricing

    Just received from a potential customer who is playing us off against another company whose advertising says this. I'm not keen on competing in the race to the bottom. 14 TRINA 270 WATT BLACK MONO PANELS 3.78kw SYSTEM FOR ONLY £5,500 FULLY INSTALLED WITH FREE GEO MONITOR OR 16 QCELL 250 WATT...
  20. E

    customer wants lights on at dusk till 1am and then switch to pir sensor till dawn

    Hi new on here looking for a bit of advice. I can find pir sensors that will allow lights to come on and stay on for a specific amount of time (1-8 hours) and then switch to motion sensor till dawn but not to switch over at a specific time. Any help gratefully received
    • East1
    • Thread
    • customer dusk lighting lights pir sensor switch wants
    • Replies: 26
    • Forum: UK Electrical Forum
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