customer | Page 8

customer

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  1. rustynails

    Insulation resistance on a lighting circuit

    Today I got 0.11 Mohm L-N>E at 250v then the same at 500v on a 6amp lighting circuit wired in the 70s which is the only lighting circuit for the house. Customer did not want me to remove the lamps. I forgot to ask or see a bell transformer or aerial booster. No faults known to the customer. MCB...
  2. haptism

    Customer contracts, where can i find templates

    Ive recently started up doing small time domestic stuff (changing fittings ect). A customer recently asked me to do a full house rewire but I turned it down for a number of reasons; it got me thinking about future jobs and the need to get a contract signed purely as a precautionary measure in...
  3. Paul.M

    Real Life Customer Enquirer

    The below is a PM I received the other day from a DIY member. He is an RAF Engineer and builds, repairs and maintains fighter jets and the like. He posted up on here about 2 years ago now, a small fault in his daughters house and asked for help which he got absolutely slatted for on the open...
  4. Pete999

    Builder / Customers

    I'm just wondering if anyone, and I'm sure you do have any stories or downright misinformation from the description in the title? I helped a mate do a rewire on an ex council property, empty, and very little furniture left, easy you say, well yes it was apart from one annoying problem, the down...
  5. T

    three phase industrial washing machine off ship

    Customer has two industrial washing machines three phase he wants to install in hotel faceplate indicates three phase 60hz supply needed. Says they came off a ship. Would our 50 hz supply work they are roughly 16 and 18 kamps each.
  6. S

    House extension so need to remove and replace FIT installation

    What is the deal with temporarily moving an array to complete building works? No doubt it will be a complete nightmare but hopefully some good experience here? Do they notify or keep quiet?
  7. N

    Garden distribution board

    Hi all, I would like to pick your collective brains by asking if any of you has installed a DB/consumer unit in a garden or outside which is flat and flush to the ground . This one is by a lake and needs to be flat. It will be sat in grass/lawn Ideas or solutions please Ta lots Nigel
  8. M

    Difficult customers...

    In a chatty mood.... So just wondered if anyone had had any really difficult customers...Or the customer that calls you up to do the work and then they know better once you've arrived. Had one recently, Customer wants a downflow heater put in 2 of their bathrooms. Had a look around the property...
  9. P

    New board connected to V I R cables

    Hi whats the situation on following! went to wire a bathroom today in old terraced property all looked good new board (last 6 months) full niceic member! certificates not to hand YET! looked in loft to find V I R cables! works out from board new cables run 2 mtrs into joint boxes picking up old...
  10. The Solar King

    Calculating Payback and Yield for Private Customers

    Feed in Tariff and Export Tariff payments are Tax free. When calculating pay back does anyone take this into account? The payment is effectively what would have been received after tax was deducted had it been taxable. For a 20% tax payer, it means the payment is actually worth 25% more. For the...
  11. leep82

    changing size of main fuse

    Anybody have any idea what costs are involved if you were to ask your supplier to increase the size of main fuse? Been on a job today and the customer has said she would like a shower installed. The property currently has a 60a supply the tails wouldnt need upgrading as theyre 25mm. Im just...
  12. whinmoor

    Summer Pricing

    Just received from a potential customer who is playing us off against another company whose advertising says this. I'm not keen on competing in the race to the bottom. 14 TRINA 270 WATT BLACK MONO PANELS 3.78kw SYSTEM FOR ONLY £5,500 FULLY INSTALLED WITH FREE GEO MONITOR OR 16 QCELL 250 WATT...
  13. E

    customer wants lights on at dusk till 1am and then switch to pir sensor till dawn

    Hi new on here looking for a bit of advice. I can find pir sensors that will allow lights to come on and stay on for a specific amount of time (1-8 hours) and then switch to motion sensor till dawn but not to switch over at a specific time. Any help gratefully received
  14. sparksburnout

    DNO's incoming capacity.

    Looking at a job where shower is required, and amongst all the other requirements, contacted the DNO to enquire what the incoming supply capacity is. The cut out fuse has no marking that states its rating, existing meter>CU tails are 16mm but will be using separate CU for shower circuit via...
  15. L

    Customer needs advise

    Hi All Just been to a domestic property for reports of the tenants having electric shocks from the toilet, shower, bath, taps, radiators, etc, etc. Voltage = LN 241v LE 214v NE 23v Long story short - Main Earth was removed in the CU Customer had a EICR back in December from Company...
  16. rustynails

    no cpc customer wants metal fittings etc....

    This has been posted about a lot but I wanted to ask a really stupid question. I can only run 4mm single g/y to each metal fitting from the board which is dual rcd 30ma. I cannot touch the drops, stipulated by the landlord. Is it acceptable to issue a mwc for this, write a safety letter and...
  17. driverman

    fixing heights domestic

    Hi 2nd attempt writing this! As some of know wiring new house for family member. After great discussion / debate on another thread re those damn extractor fans with timers etc. I've decided to go with wall mounted 1g light switch outside each en suite (customers request as doesn't like pull...
  18. S

    Multiple outside socket outlets

    Went to price job for new patio outside power possible socket and sfcu for lights. Customer now wanting x 3 2g outside sockets. One at each far end of patio and third on far side away from house. Previous spark has left a 2.5 t/e cable ready to go though wall spurred from kitchen socket ring...
  19. eNigMar

    Angry customer this morning. :-(

    It ruins my day when a customer turns like this. Is it my communication, or are they just after something for nothing. I had a call out to check out a shower circuit. A, "shower engineer", whatever that is, told her that the shower kept cutting out because the circuit kept cutting out, but as...
  20. B

    How do you get customers?

    I am going to spam all the city with direct leaflets distribution, I also got one gumtree advert, but I dont think people will call from gumtree for a PAT Test;p Do u have any other ideas or methods? I want to visit all shops, hair stylists, letting agencies, hotels...

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