customer | Page 6

customer

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  1. M

    Generator supply help please

    Morning! I've asked to sort out a generator to supply a occasionally used 'holiday home'. Apparently it's quite remote, and there have been some issues between the supply authority and the owner of the land they would need to access in order to provide / maintain a reliable supply. Their...
  2. B

    ELECSA Certification Scheme Part P Approved Contractor Elecsa

    Since when have Elecsa stopped sending out certificates with a start and end date. An estate agent customer has asked if the open ended certificate is correct
  3. D

    Installing 3 Phase supply to new 5/6 Bed house

    Been asked by a customer to quote for a 3 phase 100amp supply to his new build 5/6 bedroom house. His meter by the front gates 135-150m from house. Cable will be buried in ducts, i've done some working out myself (long time since i've had to do this). Using a 70 degree thermosetting cable its...
  4. E

    Replacing a window extractor fan

    I've been asked to quote for replacing a window extractor fan on a double glazed kitchen window. I've not done this before so haven't said yes yet as I want to make sure I'm not going to muck up the seal. For those with experience in this area, presumably when the hole for the fan was originally...
  5. P

    Strange activation with pir

    HiHave fitted a stienel pir on the back of a brick pillar to control some lights on drive way. Tested during daytime by walking by and driving van by all ok. Customer rang to say doesn't work when he drives by (warm car ) but works if you walk by. I went down last night and can confirm what he...
  6. C

    Am i the only one who gets these customers?!

    I cant be the only one... Just had a chap call me asking for a quote, He is apparently building 2 studio flats above his shop. Asked him to forward me the plans to which he replied he had none - but its ok because he knows what he wants (he was on a roll now), 20 double sockets in each, a...
  7. R

    3 phase motor Question

    Evening Guys, A commercial customer of mine has asked me to price a manual and a programmable speed controller for an existing ventilation motor. At the moment the motor is started and stopped manually. I have no expertise in this area so some advice would be greatly appreciated. The motor is...
  8. W

    Customers Know Best (really)

    Went out to look at a rewire, only to be told the garage is fine:6:
  9. N

    IR Testing on a radial FC with Combi Boiler

    Combi boiler on a dedicated radial circuit, has a FCU no neon with a 5amp fuse. Any special precautions need to be taken before applying 500V DC? Thanks in advance for any advice
  10. S

    Identify plate switch make

    A distant customer that wants his accessories renewed has sent an image of the style of switch plate he wants to match. I cannot see a similar model on-line, without travelling many miles just to have a look, I wondered if anyone here may be able to identify the make? The switch keys appear...
  11. V

    invoicing , customer base , profit-loss , software

    Hi all Im looking for some software to manage our office work more effectively. Customer base records ...profit and loss and invoicing that sort of thing We are only a small contractor employing 3 -4 persons plus myself and wife doing books so it needs to be cheap enough to make sense for us...
  12. G

    Eicr coding

    Doing a test the other day and found a couple of metal light switches no earth to faceplate just to back box but both lugs were fixed. What code do you reckon I'm saying 3 but it's a 2 minute job anyway to rectify. Can't recall seeing it before though Cheers
  13. G

    2 X 2 way switch, one cable

    Hello all, Having a problem getting the brain going this morning, so need your help. Customer has two switch wires coming down too switch on landing (2 superset upstairs hallway lights) and one 3 core going down too a switch downstairs. Now he is convinced that before he took it apart, this...
  14. E

    Infinite Prime Wireless Alarm

    Hi A customer wants me to install an Infinite Prime Wireless Alarm. Are they any good? Does anyone know how these compare with the likes of the Guardtec 600 and Visonic wireless alarms?
  15. A

    RCD Problem - HELP NEEDED!

    First off I dont claim to be great with electrics! I have installed a new consumer unit today, from the meter it has some 16mm T&E tails at considerable length - maybe 10 meters where I have put a KMF switch with an 80amp fuse. The board is a 2 way split, when i open the main RCD switch at...
  16. B

    Advice on paperwork

    Hi all. sorry to be a pain i bet this has been asked loads of times, iv just started up (so far so good) but i would like some advice on the paperwork side of things, *Like what T&C's should i put on the invoices, etc... Also what do you guys put on your quotes/estimates? and how do you set...
  17. H

    customers

    A customer wants an extra socket installed in the living room. Carpets have been laid and they don't want them lifted. There is 1 double socket on the ring and an unfused spur to another double socket. They want minimal disruption and have suggested I run an extension lead clipped around the...
  18. D

    EICR help!!

    Hi Guys, need a a bit of advice. I was carrying out an EICR yesterday and when I came to test CU the fuse ways (12 of them) only had 5 of them labelled. The others were blank so I had no idea of what circuit the mcb's belong to. I tested IR on all circuits and all came back fine. how do I...
  19. rustynails

    Accessibility of a low voltage transformer

    Have come across a low voltage transformer which has been placed in the ceiling above a shower not accessible at all which means the customer cannot change the time period on the overrun. I can't find anything in the regs that says the transformer needs to be accessible. Anyone have any thoughts...
  20. J

    EICR Issues

    Hi Guys, Quick question. I've just gone to a job that someone has apparently carried out an EICR. The test results and visual inspection were completely false. I carried out another EICR and found several C1's and C2's. The customer isn't happy and wants to take legal action. What advice...

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