customers | Page 8

customers

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  1. richy3333

    For the first time ever I was asked to leave a customers house yesterday

    A new customer called and originally asked if I would visit to 'wire up' his conservatory. When I visited it transpired that he had built a new utility and conservatory and had applied for a building warrant retrospectively. He'd clearly upset the building inspector (BI) who'd 'gone to town' and...
  2. S

    dont you hate it when customers force you to...........

    I dont know what its like for you sparkys but i hate it when some customers put you in that situation of doing a job cheaply which is ok according to regs but makes your job look like a cowboys job. We rewired a shop with loads of sockets behind the counter then the customer calls and says hes...
  3. P

    Customers from hell.

    I wired an extension for some very posh customers recently.I put the first fix in which included loads of spots throughout the house.I left all the cables for the spots above the plaster board ceiling and made a drawing telling me where to drill my holes. After i finnised i took less than half...
  4. M

    Moaning customers..

    What would you guys say is a fair price.. Been aked to wire up a shower. Taken alook this morning, already rcd protected, needs 10metres 10mm twin & earth, 50 amp pull cord switch, mk 50amp breaker, also will main bond water as there isnt one present 4 meters 10mm. easy cable run, approx 2 hours...
  5. M

    Installing a light in a customers chimney (above multifuel stove)

    Sorry if this is a simple question but i have been asked to install a light fitting in a chimney above a multi fuel stove. They have a stove with the flue pipe leaving the top, then it goes up through a register plate which blanks off the bottom of the chimney. They have had a switched spur...
  6. P

    Customers should know when to give up!

    Been to a job this morning, when the lady rang me last week it was the usual thing, moving into a flat soon, tried to put up a new light and 2 brass switches, now the lights dont work, oh and by the way a couple of the sockets are not working. Bread and butter stuff for the one man band sparky...
  7. P

    Shop front electricuting customers!

    My father in law rang me and asked if I could have a look at his shop front, apparently when customers touch the aluminium door they get a small shock! So I asked a few more questions and it turns out he has a tube light at the front display window which got filled with water when we had the bad...
  8. M

    Have any customers interested in solar PV, but you aren't MCS accredited?

    Hey guys. We are looking to form partnerships with electricians who know of customers/people who are interested in installing solar PV on their property, but don't have the relevant MCS acreditation to certify the install. Whether you are interested in learning how to install solar PV or being...
  9. J

    Free safety checks, then scaring customers into having work done.

    Sorry, long post.. Hi all just wanted to get a few opinions if poss. An elderly (80s) couple round the corner from me were approached by a company who suggested they should have a "free electrical safety check". They went ahead with this. When the chap came around and did the visual only...
  10. S

    How to work out a customers annual return from pv system. PLEASE HELP

    hi all i did a niceic photovoltaic installer course about 3 months ago, and i am in the process of doing my first quote, the system this customer wants is a 3.96kw ground mounted system, here is details of the installation. 3.96kw by 22 panel which are manufactured by bp and are 180w...
  11. kevyn

    Debt collection from non paying customers..........

    Hi all, Has anyone had to deal with a debt collection company to get their money out of a customer? I am thinking about contacting one as a farmer (typical...) owes me over £900 for work carried out on his farm. He is already on his reminder which gives him another 14 days to cough up which...
  12. A

    are smart phones going to be a problem?

    been thinking of late about all these smart phones around and how everyone has one. seems to me that in the not to distant future we will spend more time on the phone checkign emails that doing the job and customers will email randomly during the day about where they want this and that forcing...
  13. F

    explaining to customers

    How do you explain earth bonding to customers? I tend to get blank stares or grumbles about its been like that for years why should I bother now!! Ideally I would like to have a fact sheet to present to customers so they can digest what I'm saying and back it up too, not creating none existent jobs.
  14. Paul.M

    Stupid customers

    I was in my local last week and a bloke approached me and asked if I was a sparky? Ya see I've got a small problem. Every time I get a shower all my lights go off unless I have the widow open but its getting too cold to do that now. Told him it needs looking at asap. He lives 5 mins away so off...
  15. La Poste

    Illegal gas fitters 'cost customers up to £100m a year'

    The cost of fixing botched work done by illegal gas fitters is costing customers up to £100m a year, according to the Gas Safe Register. It said 250,000 illegal jobs were carried out annually and one in five of those inspected are found to be immediately dangerous. BBC News -...
  16. S

    Keeping track of Customers

    Hi guys starting to get a few small jobs in know problem is keeping track of invoices, names,etc. Just was wondering if any of you have found any good software program to keep all this info in? so you can find it easy, IE some kind of database, thats already setup for our kind of work...
  17. B

    Customers

    I`ve noticed a few times now people refering to jobs that need rcd`s or isolation switches or cable upgrades installed and then falling back on "but the customer won`t pay for that or hasn`t asked for that". Surely at some point as electricians we have right to enforce things like this in line...
  18. R

    @ The self employed. How long to you persevere without much work

    Before you start looking for a full time job? And are there even any out there?
  19. H

    www.reco-mend.co.uk SCAM???

    Hi All, Received an sms text last night from reco-mend.co.uk offering unlimited work leads for £16 a month or your monthly fee back. Had a look at the site today. They want £29.99 annual fee plus £16 +vat to sign up. Had a look at the HTML for the site: no keywords or site description...
  20. D

    Sorry your customers got no earth, Call back later

    Had a customer today with no earth, TNS The part of the clamp which the cable connects to had come away. Phoned EDF finally got to speak to someone who then transferred me to a recorded message that said... "I'm sorry we are unable to help you at this time please phone back at a later date"...

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