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  1. S

    Virgin? Cable? TV and Data

    Hello Chaps. I need to remove a TV/Telephone box from inside the living room. Currently there is a grey box on the outside of the wall next to where the B.T. line comes in. The box is sealed with a green tag. Two cables come from the box (coax & cat 5). These are clipped along the wall and...
  2. B

    virgin media super hub or network switch

    Hi all Basically I'm wanting the best performance for online gaming (Xbox) this is connected straight into the hub ports we also use other devices such as wifi for phones, am I best buying a switch for better performance and running all through it
  3. S

    Virgin media installation

    Just had a TiVo box installed in my living room yesterday and I was wondering if there is anyway I could run a cable into my bedroom so I can watch virgin upstairs and change the channel without having to go back downstairs. I no with sky you can install a magic that will do this I was just...
  4. S

    Telephone points

    Had virgin media install an new phone line today, they placed one master socket behind my tv and now my existing Bt phone and slave sockets don't work throughout the rest of the house. To get my other existing phone points to work do I just have to run a cable from my virgin master socket to the...
  5. F

    Tidy up my Virgin cable installation!

    Hi I am refurbishing my front room and want to tidy things up a bit. I have two cables entering the room from the front of the house (cable and phone), the first cable goes into a Virgin media plasic wall mounted box (connected to a Technetix fully isolated system outlet), is extended out by 6...
  6. S

    Virgin Media, Rich I want to kick your ---

    Just won £125 from Virgin, my phone not working so phoned from my mobile and was told nothing wrong with line so if engineer comes and its my side £125 plus vat, looked at it myself and found it was their master point that was faulty. Put in my bill for £125 (no longer vat reg) and was told in...
  7. S

    Telephone line fault - BT and Virgin disagree!

    Hello, all. My sis-in-law has been without broadband for weeks now. Home telephone works fine. Her line rental is with BT and her ADSL broadband with Virgin. I've been trying to help her out by going on the Virgin 'help' forum, as to phone Virgin is a worse experience than sticking pins in...
  8. J

    Any Virgin Media, Field Techs out there?

    Hi all, I have applied for a field tech role with VM and just have a few questions to ask. I have got through to the assessment day btw, this is next tues and will find out with a week on from there if i am successful or not. The questions i have are: Is the salary monthly or weekly? any work...
  9. A

    Virgin media

    Hi all Been having few issues recently need to ask few questions! I got the new Super Hub through virgin the other day... and it was ****E! Making me lag on my playstation game call of duty.. So i read up online and apparently SO SO Many people having this issue.. So then i ring them up and...
  10. A

    Forum Virgin

    Good Morning all, new today and come August 2013 will be out of the Army so will hopefully gain some insight on this site.
  11. R

    Virgin first fix?

    Hi all, just bought my first house with my girlfriend. All is going ok but absolutely exhausting :smug: I'm going to have virgin, would virgin do a first fix? Or would I be best to put some draw wires in conduit behind insulated boarding to where ever I want them? Does anyone have any idea what...
  12. S

    Virgin Superhub

    I've recently had my virgin media broadband upgraded and been given a Superhub. I'm having loads of problems With the wireless connection. I've pretty much exhausted all the suggestions on VM website with no improvement. I've ended up putting the hub in modem mode and using the old Dlink router...
  13. I

    Virgin new box help?

    My in laws currently have a v box but want to record stuff so I bought a Samsung v+ hd box for them but when I plugged it all in it says I need to pair them. When I rang virgin they said they can't pair them because the box is registered to a different customer. I was wondering if it is possible...
  14. J

    Virgin Tivo and Multi chanel Sound.

    Hello, Having been called out to a multi audio channel set up (surround sound)with a faulty subwoofer with hum on it ,confirmed by removing the sub from rest of system, On repairing the sub, DC decoupling fault,and testing ok, returned the unit to customer,installing to system,on checking the...
  15. 1

    Virgin Installer - Safe Zones

    I was completing my current job on Friday and whilst I was there the Virgin installer turned up to route a cable into the new extension. He asked the home owner where she wanted it to enter the room and then asked if she knew where the electrical cables were routed? He was pointed in my...
  16. W

    virgin media and tv wiring

    alright folks, Im in the process of buying my first house. The house needs some work doing especially a rewire. The home owner is a ive worked on a building site and seen it done before type of bloke. Will upload pics when sale goes through unless they have to get a CU change done, but in...
  17. J

    virgin tv cable

    is there a specific type of coax thats needed for virgin tv from the splitter thingy to the virgin box and is there a maximim length? thanks
  18. E

    Dealing with Rude Customers

    Dealing with Rude Customers For all Who Work With Rude Customers, shame WE can't actually do this! An award should go to the Virgin Airlines desk attendant in Sydney some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to...
  19. flukey

    extending virgin media cable

    hi all, i need to extend my existing telewest connection from the house to the shed to make way for the twins we are expecting. what i have now is telewest box on the wall with what appears to be coax type cable with f type connector going from there to the modem. can i just run a new cable from...
  20. M

    Extending Telephone cable

    Hi hopefully this is in the right place. I have been looking to extend the virgin phone line, from one end of our flat to the other. The main is in one of the bedrooms (office at time of installation) at the front of the house and I want it in the living room now. It looks like someone has...

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