I agree,
There have been a few occasions where a customers of mine have called me in a somewhat annoyed / distressed state to tell me another "electrician" has come in to do some work and condemned or stated my previous work was not up to scratch etc.
because I keep a good ongoing relationship with over 90% of my customers, it normally goes one of 2 ways.
I suggest a meeting in person at the customers premises with me, the other "electrician" and the customer.
If there has been any suggestion that it is unsafe, I ask that a company director be there if possible and minutes are taken.
either
1
the other spark wont commit to a meeting or fails to turn up.
I walk the customer through whatever has been alleged to be improper, point out the way it has been installed and any relevant standards.
show them the relevant regs in the blue book and the other spark never gets asked to come back.
2
the other guy turns up, we walk the installation, he points out what is wrong.
i take a couple of notes, we go to a meeting room and I ask him to justify his opinion by pointing out the relevant regulations in the book on the table.
he cant find them because he is working to a set of standards such as, well that's the way i was taught and it must be done like that. or the reg is not relevant in that particular case etc.
somewhat worrying is a couple of times these other sparks have been registered with NIC or other trade scams, for some people it doesn't make them better of more professional, just gives them a nice sticker and boosts there ego to the point where they think they are better than me.
Note:
I have met sparks that are better than me, but none of them have started procedures by telling me I am wrong.