Bandsaw question

[Knobhead]

Be interesting to hear what they have to say.

 

[davelerave]

paul- did you get a reply yet?

i'm just curious as to their explanation

 

[netblindpaul]

No mate sorry been flat out and have forgotten to chase them, I would not have expected anything for a week or two though in this situation.
I am out early tomorrow, Thursday and hopefully Friday, so it won't be till next week, Monday if I get chance or Wed.
NICEIC inspection Tuesday!
Sorry!
I could email, though in this situation I feel a tel call will be best.

 

[davelerave]

no worries

i'm happy to leave the matter with you

let us know how it goes

 

[davelerave]

have these guys got back to you yet paul?

i'm just curious about their explanation

 

[netblindpaul]

No mate, & I have been very busy!
I'll get back on to it in the next 2 weeks and see if I get an answer!
Sorry!

 

[ayjay]

newbie here, i hope the machine is not in use whilst this fault is present!

 

[davelerave]

any word on this paul?

 

[davelerave]

Just an update on this;
Eventually i decided to pass on all the info to the company myself
Their response is laughable.
They don't understand the problem even with pictures,all their machines appear to be wired correctly and the stops will always operate

 

[netblindpaul]

dave,
They never came back to me on this, in fact your post ahs reminded me they owe me parts I have paid for!
Not sure who you got in touch with, obviously nothing now until the New Year.

 

[davelerave]

shows their level of interest in serious faults

it took them a month to reply to a simple question i asked them recently