Being paid? | on ElectriciansForums

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W

Welshsparky

How long do sparkys on here tend to give Domestic Customers to pay before getting a little Impatient shall we see!?
 
Funny you should ask this question now because it was on my mind just this morning, I had a phone call off a customer who owes me quite a bit, getting paid tomorrow.

It was a relief because after 6 weeks I was starting to become concerned, even though I have worked for him for years, like him and trust him, the doubts start to surface.

At the other extreme, if a new customer doesn't pay immediately, I want to know why not, suppose it depends how well you know people.
 
For a new customer, it's not unreasonable to expect payment for cable, fittings etc. when it arrives on site, then at least your overheads are more or less covered, and the customer can see something, maybe a stage payment depending on the size of the job, but at the end of the day, the cert is my property until I'm paid.
 
same here. small jobs, under ÂŁ250, i usually just get paid on completion. anything over, it's 33% on start with materials on site, then either a stage payment structure, or balance on handoiver of cert. no pay--no cert ( and installation left not working if possible)
 
If its a small domestic job then on my quote I put that "payment to made in full upon completion of the job" I will accept a cheque for payment as sometime folk don't like to be carrying a high amount of cash on them so see this as one way of avoiding that conversation.
 
Winning work is only half the battle.
Set terms and payments that you are comfortable with for each customer.
Theres many firms that have gone bust from non-payment , dont let yourself be one of them no matter how much you need the work is all i can say.
 
Tell them before the start of the job that payment will be "required" on completion of the job by cheque or cash, unless it is a big job then 30% or materials when work commences.
Much easier to wait for payment while you are still there and they have full access to stashed cash or a cheque book.
Lay down your terms at the start and stick to them....
 
Domestic customers, small jobs. Cash or cheque as I walk out. If they're out when I leave, new customers get a reminder about a week after sending the invoice (usually by e-mail). Long established customers, a reminder after 3 or 4 weeks.
In 7 years of trading I've never had a refusal to pay (apart from one minor disagreement).
 

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