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Discuss Board changes, customers and EIC's in the UK Electrical Forum area at ElectriciansForums.net

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Evening..I just wanted a bit of advice on the procedure to follow with regards to consumer unit changes, advice to customers and how to fill in an EIC. I have recently changed a consumer unit and I informed the customer beforehand that there may be faults on the system when the cables are checked. Low and behold when I checked the insulation resistance there was a cable down on a circuit. I have told the customer about it and told them I can investigate further, they then told me that they couldn't afford me doing remedial work and they would sort it out at a later date. How do I then fill out the EIC knowing there is a fault on the installation?
 
I am no longer a spark as I just change light bulbs for a living., so now resort to correcting grammar on forums.
here you are....something to get about in...:

[ElectriciansForums.net] Board changes, customers and EIC's
 
Then what is the point of the forum? is it just a social thing? I Think I may have misunderstood the purpose of it. I have learnt loads more on here than I would have done ringing up the helpline, had some good advice in the past, but not without the obligatory 'muppet' jibes!

Consider that to be your subscription then ... cheap as chips!!
 
Because it wasn't a technical question I was asking, it was a question asking experienced electricians how they go about doing a board change in relation to finding faults when doing the EIC after the board change. I thought it was a decent question to ask and amongst all the flack I've had I have actually got some decent answers, which I thank everyone for. I'm not sure I would of had a decent answer from Elecsa on this subject.

Then what the Hell are you paying them for??
Hows about you stop paying them and put the money into our beer fund instead ( It's behind the bar in the 3,000+ club part of the forum ) then you'll get all the advice, and most of the abuse - you could ever wish for!

BARGAIN !!!
 

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