hmulligan
DIY
I have been working with a great company to install a solar system in my house. The system has a 10kWh backup battery system that can provide power to a subset of our circuits in the event of a power outage. The company sent a technician to do the final check of the battery system. I am not certain exactly what the tests involved, but we know it involved turning power to the battery-connected circuits on and off.
While he was working, our kitchen light (integrated LED) stopped working. Then, the next morning, we noticed that our coffeemaker would not turn on and that our refrigerator had not been keeping temperature (the lights were on so we didn't notice it wasn't cooling).
We are now trying to figure out what happened. The technician came back, checked the battery's logs and the voltage in our outlets. The company says that it was a power surge from outside the house that was unrelated to their work and that the battery couldn't produce that much power anyway (or there would be a record). We are convinced that because all of the damaged items are on the battery circuit and because it happened during their work that the damage was caused not by a surge but by cycling the power. I would appreciate any ideas for what might have happened in our house.
While he was working, our kitchen light (integrated LED) stopped working. Then, the next morning, we noticed that our coffeemaker would not turn on and that our refrigerator had not been keeping temperature (the lights were on so we didn't notice it wasn't cooling).
We are now trying to figure out what happened. The technician came back, checked the battery's logs and the voltage in our outlets. The company says that it was a power surge from outside the house that was unrelated to their work and that the battery couldn't produce that much power anyway (or there would be a record). We are convinced that because all of the damaged items are on the battery circuit and because it happened during their work that the damage was caused not by a surge but by cycling the power. I would appreciate any ideas for what might have happened in our house.