Customer completed own repairs after my EICR

[Marcus Vaughan]

Not a question. Just feeling annoyed and venting.

I carried out an EICR on a small domestic property, cleared a few small faults free of charge but gave an Unsatisfactory to Main Earthing and Equipotential Bonding Conductor Sizes.

Gave a low quote to put right.

He now phoned me up to say he has completed the repairs himself.

Annoying - as I will have to go over there are inspect and retest Ze and bond continuity anyway.

He must have opened up the consumer unit as well.

Grrrr!

Any thoughts welcome but I suspect I have to just suck it up (buttercup).

 

[Taylortwocities]

You were there to do the report. Period.

I will have to go over there are inspect and retest Ze and bond continuity anyway.

Fine, there's a charge for that. Larger than it would have been, especially if it is not done properly...

I used to do EICRs for an estate agent. He would always use a different electrician to do the repairs to prevent the inspector making work for himself. (He'd been caught like that before).

Thats the way the cookie crumbles.

By the way re

He must have opened up the consumer unit as well.

What's the problem with him, or anybody, doing that?

 

[Spoon]

I agree with @Taylortwocities . You were there to carried out an EICR. You did that.
If he wants his work testing then you charge for that.

 

[Wilko]

If it's not a new task why would you return to the property? Clearly the BS7671 Competent Person who has completed the remedial work listed in your Report has tested and Certified it for the Owner. (Sarcasm Alert).

 

[Richard Burns]

I am interested to hear responses on this question.
If I have customer repairs, normally with me doing other repairs, then I tend to write on the certificate that "on visual inspection the light has been moved to a suitable location" or words to that effect.
If the work needs verifying then that is something I cannot do as I do not do third party inspections and testing. Certainly it is chargeable to revisit.

 

[Spoon]

If the work needs verifying then that is something I cannot do as I do not do third party inspections and testing.

Please excuse my ignorance but if you do an EICR and you fix all the 'unsatisfactory' issues then don't you just issue them another EICR?
Therefore if someone does the 'unsatisfactory' work themselves (or another 3rd party) then isn't it just like doing the EICR from the beginning again?

 

[Octopus]

NEVER do EICR's on the basis you will get remedial works .........

And charge over the odds for the revisit and update of the documents

 

[Octopus]

I quoted for a series of jobs late last year .............. got a call to say that the father inlaw had done most of it but they didn't have a ladder to do the last bit .................. needless to say I didn't go and do it for them.....

 

[Marcus Vaughan]

Thanks all.

Cooling down.

I might have to reassess the way I approach EICR’s. I have been of the mindset that if you find it to be ‘Unsatisfactory’, then the best service you can offer the customer is to bring it up to ‘Satisfactory’ and issue the cert.

This is a so called ‘landlords cert.’ - so I take it he needs this before he rent this place out.

Must work - will check in later!

 

[hightower]

Just out of interest, what size were the earthing and bonding cables, and what type of supply was it?

 

[Risteard]

Please excuse my ignorance but if you do an EICR and you fix all the 'unsatisfactory' issues then don't you just issue them another EICR?
Therefore if someone does the 'unsatisfactory' work themselves (or another 3rd party) then isn't it just like doing the EICR from the beginning again?

No. An EICR does not certify work. Remedial work requires EIC or MEIWC. No reason to reissue the EICR.

 

[Risteard]

Thanks all.

Cooling down.

I might have to reassess the way I approach EICR’s. I have been of the mindset that if you find it to be ‘Unsatisfactory’, then the best service you can offer the customer is to bring it up to ‘Satisfactory’ and issue the cert.

This is a so called ‘landlords cert.’ - so I take it he needs this before he rent this place out.

Must work - will check in later!

It shouldn't be reissued as satisfactory. The remedial works should have been certified and then that's job done.

 

[Taylortwocities]

Of course, the person who does the remedials issues the MWC.
So that would be the client then.....

 

[Octopus]

It shouldn't be reissued as satisfactory. The remedial works should have been certified and then that's job done.

BUT as most of us know, lettings agents and landlords want to HAVE a satisfactory report.

They simply don't understand an unsatisfactory and associated certs.

 

[Spoon]

No. An EICR does not certify work. Remedial work requires EIC or MEIWC. No reason to reissue the EICR.

Thanks for the explanation.