Customer not paying, hanged up on me.

[electricshock]

Hi, everyone. If this is in wrong section, please move.

I need advice on what I should do.

Basically I installed a 4 core 25mm, 20 meters swa cable for a shop. The run was from a 3 phase supply to a single phase shop. The other 2 phases were being used for shops next door.

As this was a emergency job as the old cable was buried in Wall and had been damaged somewhere. I quickly installed the cable so the tenant can get electric in his shop.

Originally the landlord called and asked me to sort it out. We have been working for him a number of years now and everything was fine.

After doing the job, the landlord tells us to get money from tenant. So now tenant saying it's landlord responsibility and landlord saying it's tenant responsibility. I am now stuck in the middle. The landlord is now just boycotting me. Hanged up on me.

Getting straight to the point, I don't want to get into who's responsibility it is. All I want to know is what can I do. I had a verbal agreement with landlord, no signed document. I have sent invoice to landlord address.

Should I do small claims against landlord?

Can I take my cable off as it is wired on the outside and most of the cable is fixed onto next door shops back wall?

What would you advise?

Please let me know if you need more detail.

Thank you in advance

 

[electricshock]

Well were on your side, no one likes a fella to be ripped off, do the letter and send another invoice, then you will have grounds to move to the next step, even if that is ripping it out, don't leave yourself open to anything which may incriminate you.

Shall I send the invoice and letters recorded delivery so I know he has received it.

 

[MDJ]

Shall I send the invoice and letters recorded delivery so I know he has received it.

Yes and make sure you send the other 7 days later if payment is not recieved, he needs to know you will get a third party involved, that will upset him but should get him to sort it out.

 

[KAS1]

Hasn't he paid up yet, this thread has been going for four hours, it's dark now, so I think it's time to go and at least isolate your SWA and put a sign on it "do not use until paid for" and or "Installation not safe" and do not issue any certs..........

 

[guest119]

He is not obliged to accept recorded mail.
The postman can say who sent it and he may say take it away.
You need a plan B.

Boydy

 

[guest119]

I don't want too look cool. I just don't like the fact that the landlord is making money on his shop without paying for my work which I earnt

have earned. :cheesy:

Boydy

 

[Guest111]

No you may not legally remove the cable,unless you can return the premises to the exact condition they were in before you started.Typically this can mean for example if you have drilled holes in the brickwork to get the cable in then you must remove said bricks and replace them with bricks that match the original,you may not fill the holes with mortar as they were not filled with mortar before.This may sound petty,but that's how bad it can get in a court case.The BIG mistake you made in this situation is doing the work without written authorisation.Basically in a court of law a verbal agreement isn't worth the paper it should have been written on.I bet I know what's happened here,there has been some misunderstanding regarding the cost of the job and now the guy doesn't want to pay,the tenant shouldn't have to pay as I would assume that he's renting a property that includes utilities,gas,water,electricity.You appear to be between a rock and a hard place,however I would strongly recommend that you go down the legal route or you could be the one in court.

 

[Guest55]

He is not obliged to accept recorded mail.
No , but he wont know whats it is until he accepts it , and his curiosity as to what this exciting and possibly valuable package might be means its certain that he wont turn it away.

The postman can say who sent it and he may say take it away.
How would the postie know who sent it ??? or any of the other 200 or so packages in the back of his van ?

You need a plan B.

Yep deliver it yourself , OP obviously lives in the same town.

Boydy

........
;-)

 

[MDJ]

The postman can say who sent it and he may say take it away.


Boydy

Is he psychic lol

 

[guest119]

Recorded mail has the senders name on it and you have the right to refuse it.

Boydy

 

[ChrisElectrical88]

What a ---- pot. Go and rip it out

 

[Guest55]

we clearly have 2 camps here.

those whom can afford to put their faith in the slow skewered UK legal system.
and those that would rather take control of their own destiny.

 

[jimjimjim]

No point in taking it out, you'll just end up loosing time and you'll never see any money if you do. Yeah it might make you feel better, but it's a last resort. And i find expanding foam is the ultimate revenge tool.

Could you disconnect the outgoing swa from the supply isolator, so it looks as if you are disconnecting it, but could actually re-instate it easily? Bluff them.

Jim

 

[dagrat]

As a point of interest how does the third party debt collection actually work. Do they pay you the invoice cost less their costs and seek payment direct, or do they seek payment and only pay the spark when they have received the money?
only ask I have never needed one yet, but but you never know and I'm curious as to their costs etc

 

[vernam616]

Materials back out, simple as that, that cable is your property until it is paid for whether it is installed in someone elses premises or not

Get round there and pull it out, im pretty sure they will soon square up to keep his shop going

Other than that you could offer a solution to him, tell the tenant you think its the landlords responsibility but ask the tenant to pay you, the tenant can reclaim the cash by not paying the rent for a month or two

 

[MDJ]

but ask the tenant to pay you,

What Drugs are you taking today? and can I have some lol