Do you post or email invoices?

[Deleted member 4632]

Just wondered what people prefer for invoicing? Post to customer or email?

 

[Deleted account]

Always post the quotes. This ensures I have an address to chase up the invoices.

 

[SparkyChick]

I do a mixture of both, depends on the customer.

 

[Cadgey123]

Cmon guys & girls 21st century - Save the trees and the planet. Who actually posts stuff anymore. Waste of time, money and effort.

 

[Midwest]

Email; although its easy to make a slight mistake or it go's in their junk folder.

So email & text, and post for old folkies.

 

[SparkySy]

I always email mine and expect payment upon receipt of invoice. It is a digital age we live in so I'm making the most of it. No excuse for not paying promptly these days!

 

[polo1]

Email; although its easy to make a slight mistake or it go's in their junk folder.

So email & text, and post for old folkies.

Ditto!

 

[Deleted member 4632]

Sometimes emails can get lost in the system but i do agree it depends on customer type.

 

[Midwest]

Sometimes emails can get lost in the system but i do agree it depends on customer type.

Yeah I get that ole chestnut, when I've sent out the invoice. Didn't happen with the quotation though. Funny that.

 

[telectrix]

my invoicing software tells me when the customer has viewed the invoice, so there's no way he can say he's not received it.

 

[Midwest]

my invoicing software tells me when the customer has viewed the invoice, so there's no way he can say he's not received it.

Its amazing what smoke packets can do these days

 

[telectrix]

beermats are better.they fly like frisbies/straight to customer's wallet.

 

[Leesparkykent]

Mine also tells me when they've viewed it....I've caught a few customers out in the past when they say they haven't seen it or received it. I say "oh that's strange, I'll have to get onto the technical department of my invoicing software as it says you opened it on the xx/xx/xxxx at x o'clock"

 

[Octopus]

I only post estimates and invoices if the customer doesn't use email!

 

[Gavin John Hyde]

I always ask the customer how they want it. If emailing i can send alerts in outlook that most people dont know how to disable so you get the receipt back.
Other times i have put the invoice in my cloud storage and sent a link via text message, you then know when its been opened.
As I try to keep things digital I am trying to set up the cloud system to be more efficient for my needs.
I like digital invoices as i can include a payment link so they pay on receipt. The small fee is usually worth the time saved having to otherwise manually update my accounting software.