E
Etuj
Hi, first post here and after some advice hopefully.
We had a new consumer unit fitted and some additional work, the electrician then tested circuits and got a high earth reading. I think the reading was something in the region of 1.05 and it should be 0.8, he said it was an issue with the earth coming into the house because the reading was high on all the sockets etc.
Apparently we have a TN-S and we should contact the supplier to get this rectified, all good and we called Western Power, they came out that day but the chap was quite dismissive upon seeing the unit and said that isn’t a proper earth which is why the reading would have been outside of the expected range. He also made reference to the bonding saying that an electrician had done that. He could arrange for someone to come out but it would cost us, he quoted something in the region of £130, further to this he didn’t even bother to take a reading!
The chap from Western Power said that the sheath (?) would need to be replaced – so surely this is their responsibility and they would need to repair or replace?
Our electrician made it clear to us from the beginning that anything before the meter is the responsibility of the power supplier, and he cannot touch it.
I am just a bit confused as we were told we shouldn’t be charged, and it seems like Western Power are actually going to be replacing something that isn’t doing it’s job properly – it is an earth?
I am at work at the moment so can’t post a picture but will do later, I would just like someone else’s opinion before we follow this up with Western Power, and then maybe further it they are still adamant that we should pay. Yes we could get a spike put in but I just feel we are being fobbed off by the engineer who came out and it's not right.
Thanks.
We had a new consumer unit fitted and some additional work, the electrician then tested circuits and got a high earth reading. I think the reading was something in the region of 1.05 and it should be 0.8, he said it was an issue with the earth coming into the house because the reading was high on all the sockets etc.
Apparently we have a TN-S and we should contact the supplier to get this rectified, all good and we called Western Power, they came out that day but the chap was quite dismissive upon seeing the unit and said that isn’t a proper earth which is why the reading would have been outside of the expected range. He also made reference to the bonding saying that an electrician had done that. He could arrange for someone to come out but it would cost us, he quoted something in the region of £130, further to this he didn’t even bother to take a reading!
The chap from Western Power said that the sheath (?) would need to be replaced – so surely this is their responsibility and they would need to repair or replace?
Our electrician made it clear to us from the beginning that anything before the meter is the responsibility of the power supplier, and he cannot touch it.
I am just a bit confused as we were told we shouldn’t be charged, and it seems like Western Power are actually going to be replacing something that isn’t doing it’s job properly – it is an earth?
I am at work at the moment so can’t post a picture but will do later, I would just like someone else’s opinion before we follow this up with Western Power, and then maybe further it they are still adamant that we should pay. Yes we could get a spike put in but I just feel we are being fobbed off by the engineer who came out and it's not right.
Thanks.