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Discuss Electrical fault - who pays? in the Electrical Wiring, Theories and Regulations area at ElectriciansForums.net

That's an average of 100A or 23 KW per hour in a 24 hour period, serious load in a domestic situation!

Your underfloor heating would be more similar to that of a football pitch to hit those levels of consumption!

As Telectrix has mentioned, you're either generously donating or the meter has been misread or has an intermittent fault.
that's 100A. can't be right.
 
I would get a qualified registered sparky to do a full inspection of your wiring, allow him access to anything he needs to, under floorboards etc.

If he finds anything then get him to write a detailed report of what he finds.

If it is a tap then someone will be in a lot of trouble and Scottish Power might apportion the usage to that person.

If it is faulty equipment and you have details of the installer/manufacturer then go down that road.

But firstly you definately need a report from a qualified electrician to back you up.

Let us know what happens with this, would be quite interested!!
 
im no spark and id say you getting hacked, probably have cameras and all on ya, so they know to knock off when they see you snoopin round your own home
 
im no spark and id say you getting hacked, probably have cameras and all on ya, so they know to knock off when they see you snoopin round your own home

And your phone will be bugged and a tracking device attached to your vehicle, just leave, leave now while you still can!!!!



Or do a 7-day load monitoring.
 
100kwh/day = about 4kw all day. How big is your underfloor heating (or room with it in)? Mat could be say 200W/m so a 4.25mx4.25m mat (BIG) would use 3.6kw. Without knowing more about the setup its difficult to know if that is your scenario. So in principle it could be just the underfloor heating
So
1) Check what was installed to see how big/what power it is
2) Switch the underfloor off and make sure that the meter slows right down.

3) Check the timer on the thermostat if it has one as it sounds like its on all the time
4) Check the temperature on the thermosat as it sounds like the floor can't get to that temperature

If its programmed wrong then fix it, if not then get someone to look at it as it sounds wrong and like its wired to be always on which would be bad! In that scenario I'd have words with the installer
 
thats alot of juice ive come accros this befor when they changed the meter in a house started costing the guy £30.00 per day it was due to a billing error ask them to monitor your supply and speak to citiezens advice ,nobdys being growing some unusual plants in your loft have they ( i am joking there)
 
As already mentioned, I would get a qualified electrician in with a view to testing the underfloor heating controls, also investigate if you're unknowingly supplying a neighbor and finally get him to fit that OwlMonitor that you already have so you can run a long comparison test with your billing meter.

Finally you say the meter number is incorrect on your bill so it could be as simple as you're getting billed for your neighbor's consumption and he's getting billed for yours. I would engage the DNO further about this possibility.
 
I do have a relatively large area heated by the underfloor heating, but have set all thermostats to switch on only when required ie bedroom and bathroom in morning and living room and kitchen come on at 5-10pm.

Scottish Power did install a check meter for 2 weeks to confirm it wasn't a meter fault.

I've disconnected the thermostat in the living room as I had ruled out other rooms, and have noticed the meter slowing significantly since. Could it be a fault with the thermostat? If so, would I have any claim against the manufacturer/spark who installed it?

Thanks guys for all your comments and advice.
 
You would still need someone qualified to assess the operation of the suspect system and report on the installation. Once you have verified if there is a problem and what that problem is then you're in the realms of your local consumer law. I can'T comment on the legal side as I'm not in the UK.
 
I do have a relatively large area heated by the underfloor heating, but have set all thermostats to switch on only when required ie bedroom and bathroom in morning and living room and kitchen come on at 5-10pm.

Scottish Power did install a check meter for 2 weeks to confirm it wasn't a meter fault.

I've disconnected the thermostat in the living room as I had ruled out other rooms, and have noticed the meter slowing significantly since. Could it be a fault with the thermostat? If so, would I have any claim against the manufacturer/spark who installed it?

Thanks guys for all your comments and advice.

As I said before you dont need to disconnect the thermostat(s) just turn them all down this will highlight what what ones are working also if there is 4 stats and 4 rooms they should all be wired the same so check this out as well because if on room is wired to the NC contact intead of the NO the the stat will work in reverse ie turn it down to 10 degrees and the heating stays on
 

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