Electrical fault - who pays?

[keiron12]

As I said before you dont need to disconnect the thermostat(s) just turn them all down this will highlight what what ones are working also if there is 4 stats and 4 rooms they should all be wired the same so check this out as well because if on room is wired to the NC contact intead of the NO the the stat will work in reverse ie turn it down to 10 degrees and the heating stays on

You may be on to something here - reason I removed the thermostat is because I had turned the temp down, but the floor was still warm the net day. What do you mean by 'wired to the NC contact instead of the NO'?

Here's a pic of the thermostat:
http://dl.dropbox.com/u/1253640/photo.JPG

 

[gnselectricals]

Have you tried completely turning off the UFH as it sounds like it's in set back mode where the stat doesn't completely turn the heating off but keeps it ticking over when 'off ' so it doesnt take too long to warm back up

 

[keiron12]

Yeah, tried turning it off tried turning it right down....tried everything I can think if!

 

[Liamsparks]

Get a qualified electrician around.

 

[derbylad]

I do have a relatively large area heated by the underfloor heating, but have set all thermostats to switch on only when required ie bedroom and bathroom in morning and living room and kitchen come on at 5-10pm.

Scottish Power did install a check meter for 2 weeks to confirm it wasn't a meter fault.

I've disconnected the thermostat in the living room as I had ruled out other rooms, and have noticed the meter slowing significantly since. Could it be a fault with the thermostat? If so, would I have any claim against the manufacturer/spark who installed it?

Thanks guys for all your comments and advice.

did the spark who installed it have insurance ? If so your best bet is to tell them what you think and I'm sure they will pay the electric bill ,maybe

 

[Risteard]

A little late to complain now, I reckon.

 

[uksparks]

I'd tell you to go and sling your hook and do one if you tried it on with me, YOU are responsible for YOUR electricity usage, if you choose to not look at your meter that's your problem.

 

[ifindoubtdont]

This thread is over 4 yrs old, but it would be nice to know the outcome. Keiron12 are you still out there.

 

[Marvo]

He's not been around since the middle of 2012 but he might get an email notification that there was a reply in this thread if he was subscribed to it.

 

[DPG]

Not saying there wasn't a fault with his system somewhere, but I think people do under-estimate the amount of power that electric under-floor heating takes in big rooms. Daz

 

[Darkwood]

TBH - reading through it, he mentions his meter number didn't match the one on the bill at one point and he ws getting things sorted, sounds like it never did and he is in fact probably paying for someone elses usage and at that rate I suspect a local firm has some very low Electric bills...

I doubt we will see the return of the OP after 4 years but you never know.

 

[calpol91]

I'd badger SP to change your Meter regardless. When I moved into the last house I lived at 3 years ago I ran up a bill of £2000 or so despite the fact id been paying them £150 a month. I told them the meter must be wrong I'm not paying it, they cam out and checked it, said it was fine. Do overy the next few weeks I watched my consumption like a hawk, can't remember what exactly it was I was using but it definitely wasn't £2000 worth.

I threatened with ombudsmen and all sorts until they changed it. They came to check the new meter every week I think (I wasn't in so can't be certain exactly) and sure enough I got a new statement after afew months where I was actually in credit.... So they say they've checked it and it's ok but if the fault is intermittent or they're just saying they have, they could be talking out of their a***.

The meter I had replaced was one of them disc type as well. I have the last bill somewhere with a visual bar graph type thing on it, in 2013 the bar was huge compared to 2014. I put underfloor heating in too after they changed the meter and it was still cheaper than on the old meter...

Hope that helps somewhat....