Electrician walked out - worth involving NICEIC?

[PeaceLily]

Long story short - our electrician walked out 2/3rds of the way through a complete rewire including a new fuse box. Is it worth complaining to NICEIC? I've got another electrician willing to finish the job; NICEIC have said they can't help with my complaint if that's the case but if the original electrician doesn't come back (he's not planning to), then where does that leave me? Any advice gratefully received

 

[UNG]

THis 100 % .Ive just completed a Job that was been "run " by an interior designer" . She pulled me in for a meeting about "exactly " where sconce lights must go etc in the master bedroom and all the other electrical details .The manner in how she spoke was unreal .She treated everyone on site like it was their first day at school . Client now wants to know why she has to get out of bed and walk to the door in order to turn the sconce lights off when she wants to sleep !! The so called designer failed to have sconce switches on each side of the bed . Also no data cables to each room or telephone socket etc . Client aint happy . Brief was "Might want to rent " (high value) . No smoke alarm system fitted etc etc . And these people are charging fortunes for knowing SFA !

Isn't that the modern way now

 

[James]

THis 100 % .Ive just completed a Job that was been "run " by an interior designer" . She pulled me in for a meeting about "exactly " where sconce lights must go etc in the master bedroom and all the other electrical details .The manner in how she spoke was unreal .She treated everyone on site like it was their first day at school . Client now wants to know why she has to get out of bed and walk to the door in order to turn the sconce lights off when she wants to sleep !! The so called designer failed to have sconce switches on each side of the bed . Also no data cables to each room or telephone socket etc . Client aint happy . Brief was "Might want to rent " (high value) . No smoke alarm system fitted etc etc . And these people are charging fortunes for knowing SFA !

Unfortunately, things like that, you just have to point the client in the direction of the designer who gave you the spec.
I have completed and tested everything according to the specifications that were given to me, unfortunately needs to be the default reply.

 

[LukeD]

Isn't that the modern way now

Unfortunately, things like that, you just have to point the client in the direction of the designer who gave you the spec.
I have completed and tested everything according to the specifications that were given to me, unfortunately needs to be the default reply.

Exactly . Client now wants to know why it was not mentioned to her before .I told her " DIva designer " gave me instructions and you told me to do as I was told . Now its all doable .But that wall paper sure cost a fortune !

 

[nicebutdim]

Unfortunately, things like that, you just have to point the client in the direction of the designer who gave you the spec.
I have completed and tested everything according to the specifications that were given to me, unfortunately needs to be the default reply.

That's just it - you're paid to work to a spec. Deviate from it and you're liable for any costs incurred to rectify your mistakes. It is expected that design has agreed by the client, that any changes need to be notified in advance and will be priced accordingly, or ammendments will be extra to the agreed price.


To be clear; this post isn't directed at the OP, but part of the wider discussion which generally ensues

 

[LukeD]

Who said we weren’t on site? Every time someone was there we were also there. Unfortunately the sparkies were also there when we weren’t as they had a key - our mistake

key barrel should be changed tomorrow.

 

[davesparks]

key barrel should be changed tomorrow.

Why?

 

[LukeD]

First rule as a customer .Change a lock after trades have finished if they have had access to a key etc .You never know if a duplicate has been cut (This includes all so called Banham security locks, they are easily copied ) You only need the night latch lock changed . Same for when Domestic staff leave etc .

 

[James]

First rule as a customer .Change a lock after trades have finished if they have had access to a key etc .You never know if a duplicate has been cut (This includes all so called Banham security locks, they are easily copied ) You only need the night latch lock changed . Same for when Domestic staff leave etc .

Its disappointing that I can’t argue with advice like that.
however, you could say the same for family and friends, you never know what they are up to either.

 

[nicebutdim]

Must remember to change the locks when my current butler's tenure expires

 

[ipf]

Isn't that the modern way now

Started long ago, it's just getting worse.
When it comes to it, there's only one boss and that's the owner. Be it a project manager, interior designer or the hands on contractor, in case the s*** hits the fan, they should be kept informed and up to date, whoever's in charge on site.

 

[LukeD]

Its disappointing that I can’t argue with advice like that.
however, you could say the same for family and friends, you never know what they are up to either.

Even worse !

 

[ipf]

Must remember to change the locks when my current butler's tenure expires

Don't forget the chauffeur and the limo keys.

 

[LukeD]

Started long ago, it's just getting worse.
When it comes to it, there's only one boss and that's the owner. Be it a project manager, interior designer or the hands on contractor, in case the s*** hits the fan, they should be kept informed and up to date, whoever's in charge on site.

Many projects the "chiefs" want the trades as far away from the client as possible .And in some cases the client would never ever talk to the "trades" . Ive worked on projects where if the client came . We all had to leave any part of the property they might visit and most certainly not to even "greet or smile " !

 

[ipf]

Many projects the "chiefs" want the trades as far away from the client as possible .And in some cases the client would never ever talk to the "trades" . Ive worked on projects where if the client came . We all had to leave any part of the property they might visit and most certainly not to even "greet or smile " !

That's a different point. altogether, though.....and understandable, in some cases.

 

[PeaceLily]

Clearly the question you came here to ask has since been answered but, from information contained in subsequent posts, I can't help wondering what value the project manager brings to this party.

And that is the million dollar question! If I knew then what I know now I would’ve PM’d the renovation myself - much less stress and I wouldn’t have lost most of the tradespeople he got in for me. Hindsight is a wonderful thing!