How do you explain earth bonding to customers? I tend to get blank stares or grumbles about its been like that for years why should I bother now!! Ideally I would like to have a fact sheet to present to customers so they can digest what I'm saying and back it up too, not creating none existent jobs.
I suppose handing them a plugged in bit of flex is pushing the "demo" a bit........
Explaining to customers can be the hardest part of the job - not just bonding requirements, but the "why" of much of what we have to say.
It's especially true with those parts of a job that are effectively "hidden" - they can see new switches and extra sockets, and hence, the benefit of those, but safety? Nope. You can't see it, there's no value in it.
Oddly enough though, the moment they get a shock off of something, who're they gonna scream at first?
Earth Bonding is an argument that seems to have raged on since electricity was invented though. IMHO we're better with it than without.
A fact sheet should be easy enough to knock up on any half baked word processor or dtp program though.
Tell 'em the basics - earthing your electrical system is important, because.......
Electricity always follows the path of least resistance, for one.
Exposure to phase voltage - see above mentioned demo kit idea.
I'd probably explain it along the lines of it being like a pre-nuptial agreement - it eases the pain of divorce (in this case not from my ex, but from an intimate connection to their electrical supply)......
