First ever eicr report failed

[LukeD]

Entitlement is not quite the right word, its a 'legal requirement' that the tenant is provided with a 'satisfactory' EICR by the landlord within 28days (I believe) of their new tenancy.

exactly and has to be made available via a landlords portal etc

 

[davesparks]

exactly and has to be made available via a landlords portal etc

The law requires a copy to be supplied to the tenant, not just be made available via a portal.

 

[LukeD]

The law requires a copy to be supplied to the tenant, not just be made available via a portal.

Hard and digital is often the case these days .:landlord portals are a great idea

 

[SJD]

It does seem increasingly the case that organisations make customers to download documents from their portal, rather than just emailing them direct. I suspect such a portal is for the convenience of the letting agent rather than the tenants.

 

[James]

It does seem increasingly the case that organisations make customers to download documents from their portal, rather than just emailing them direct. I suspect such a portal is for the convenience of the letting agent rather than the tenants.

I think it is a good idea in general,
it provides a form of proof that the landlord has provide access to the required documents.
further to that, it will provide evidence that the documents have been downloaded and a date/time as to when they were.
it can help in future discussions about the who what where when etc.