Help needed central heating system

[UNG]

The "Fd" is a water flow issue so are all the valves open and the boiler properly vented the fact that it goes to "C" makes me think there is possibly an air lock in the system. Was the system properly flushed when the new boiler was fitted? have seen an old system recently where a new boiler and radiators were fitted but part of the pipework was that badly sludged up that it had blocked the rad valves after the system had been used for 12 - 18 months

 

[Sintra]

yes the pump is working fine

Is it pumping in the correct direction?.

 

[Barry White]

Find yourself a decent local heating engineer who should quickly diagnose the problem and get your heating fixed (we can only guess what the fault is could be as easy as a valve left shut when pump changed etc) once sorted get a report of the fault and contact Ideal (the boiler comes with a 2 year parts and labour warranty) since it was supplied by Dyson it is there problem and Ideal may put pressure on them to pay your costs.
Hope you get this sorted soon

 

[wendy01]

trouble is dyson never told us it had to be registered and they never also, ideal have never heard of us and i have been told they would charge us £125 cal out, but because it had not been serviced the first year(which dyson told us they would do it but did'ent) ideal would probably not touch it.