Hortsmann economy 7 quartz not working

[MrsMcN]

good morning


I have the above hot water heating in my Flat and it suddenly stopped working
I bought a new box on recommendation from my
Plumber who has fitted it but still doesn’t give me timed hot water as before only on boost

I have read on here some suggestions
The one is that my electricity meter was changed around the same time it stopped working
Does this cause a problem
How can I get it to work on timed as before


Can anyone advice please

Thank you

Carol

 

[Octopus]

Unless the meter swap is where the programming and granting of economy 7 is! I don’t know the answer to this one perhaps one of our meter changing brothers or sisters could confirm how ‘Smart’ is ‘Smart’!

Disagree 100%

There is a single 24/7 supply to this model and it controls the output to the single or dual immersion’s.

The meter change is not relevant.

It could simply be that the op hasn’t selected the correct options on the new controller.

 

[Rpa07]

But when the element is actuated under the time switch at the right time of the night the leccy will be at economy 7 rates but if the supplier has it wrong and has cancelled the service - “DING” that’s the sound of me getting it!
(yes, the element should still work, I get it - thanks Murdoch)
Element needs testing - Peace, OUT!

 

[Toneyz]

Maybe the OP could take a photo of the meter, consumer unit and timeclock.

 

[suffolkspark]

Why?

 

[Taylortwocities]

Maybe the OP should take his two probe Electrical test device and confirm that there is power to the input to the device. Then advise if there is output to the immersion’s at the expected time.

 

[sparksfly]

...or its the thermal cut-out (if it has one) on the element or thermostat !!

 

[Taylortwocities]

Maybe the OP should take his two probe Electrical test device and confirm that there is power to the input to the device. Then advise if there is output to the immersion’s at the expected time.

Only after these basic checks is it worth doing anything else. Otherwise we are just pi$$ing in the wind.