OP
p11jor
I honestly doubt any of the schemes would have one of their engineers sit down the cafe with you for half a day so you can feel like you got your money's worth
What would you say if a customer said that your garden lights for the job you booked in haven't turned up yet so instead can you help me mow the lawn and wash my car!
as MDJ says it's your problem really mate no offence but they do declare this loud and clear in there T&c's
im sure you must have more than 2 jobs in a year you could show, I always think of this through out the year and speak to clients on jobs I've got on well with or domestic jobs who are retired etc and get around 7 or 8 jobs earmarked for the yearly assessments t hen you ain't running around like a headless chicken panicking trying to get jobs ready last minute when someone lets you down, offer them a discount on the next job you do for them if you have to, I have done before
you need to suck it up and learn from your experiences and be ready next year, it's no-one else's fault
and the NIC ain't a charity no more so of course they are gonna send that engineer to another job, you gotta remember they got loads a Electrical Trainee to certify before they need an NVQ in April lol
Ps this was a few years ago to yano
Any chance this could be locked or something? There will be details of micheal jacksons funeral next