Legal Advice

[Pete999]

They sent a copy of the invoice from aspect.co.uk. Says on there faulty RCBO replaced. Doesn't say why it failed. Bit strange really. I mean it could of been loose conductors in the terminals I suppose. Still. Odd that it didn't trip. He put that in writing. RCBO did not trip, which it should have if power was lost? It was the ring circuit for the kitchen. I think they should have called me. I would have come out immediately. It was a few months ago as well. Don't know why they left it so long to pursue the claim.

450 scrots for changing an RCBO Aspect is that one of those do all outfits?

 

[Andy78]

450 scrots for changing an RCBO Aspect is that one of those do all outfits?

It's certainly a do over outfit by the sounds of it.

 

[Pat H]

I'd direct them to your complaints procedure. And as part of that you can remind them of your terms of trade.
Which should include your warranty period and the procedure should they have any issues.

 

[spynage]

Yeah. ITs a pimlico plumbers facsimile.

 

[spynage]

Thanks for all your advice! As for complaints procedures, mine is to fly round and fix whatever the problem is! I would have if they'd called me!
Backs up against the wall at the moment as I'm not working due to sick relative. Really could do without some small claims, stress hassle etc. Think I'll point them in the direction of my insurance company and see if they twist it into a faulty equipment problem! Perhaps the insurance company will ask them if they consulted me first at which point they'll have to admit they didn't.

Hopefully they will go away..

 

[Pete999]

Yeah. ITs a pimlico plumbers facsimile.

Hence the 450

 

[Octopus]

Hence the 450

cripes, I hope ProDave on another forum we must not talk about doesn't read this!

 

[spynage]

Ok if your interested. There are 2 invoices. The first a call out charged at £125 per hour + Vat. Then the work which was a total of £211 inc RCBO + Vat.

London Plumbers and Property Maintenance Services | aspect.co.uk - http://www.aspect.co.uk

 

[Andy78]

Do you know the circumstances that prompted the initial call out ?

 

[Octopus]

£125 per hour - like some of that - 2 hours work per day and I'd be VERY happy!

 

[spynage]

Get a fancy website!

 

[spynage]

Do you know the circumstances that prompted the initial call out ?

Disconnection of supply to the kitchen

 

[Pete999]

Ok if your interested. There are 2 invoices. The first a call out charged at £125 per hour + Vat. Then the work which was a total of £211 inc RCBO + Vat.

London Plumbers and Property Maintenance Services | aspect.co.uk - http://www.aspect.co.uk

More fool your client I say, what would you have charged if he had called you £50+?

 

[Octopus]

Ok if your interested. There are 2 invoices. The first a call out charged at £125 per hour + Vat. Then the work which was a total of £211 inc RCBO + Vat.

London Plumbers and Property Maintenance Services | aspect.co.uk - http://www.aspect.co.uk

Hum.... "franchise opportunities" more parasites ...

That said people in my patch wouldn't pay those rates....

 

[spynage]

2nd invoice with work description