Losing power to house post meter upgrade??

[lurch]

got called back to a rewire I completed 5 years ago. Customer reported intermittent loss of power across the house. I have a swa sub main from a 63amp switch fuse to the CU. I have checked all terminations at CU and switch fuse . . . . all good. Have thrown thenmain switch 4-5 times to see if it is faulty but all seems good.

Customer has advised new meter was installed 5-6 weeks ago . . . Ive given tails a good tug to see if there is anything amiss, but nothing to suggest any issues.

Has anyone come across a faulty meter that could be causing the issue?

Thx in advance.

 

[PEG]

Yep,i have a small issue with the metering job,at present,and have been involved in discussions with some R&D types,regarding the direction it is heading.

Some of the capabilities,these meters have,or could easily have,are prevented from being implemented,by current legislation.

This is not to say,in the future,that will not change...as with projects such as driver-less vehicles,and drone deliveries

Remote meter switching,is a DNO's nuclear option....but there are problems.

Any straightforward switching off,would require on-site presence,like,if you were there with the relevant authority,and access,and pulled the main fuse,then made safe.

To do this from "base",you would need to know the telemetry was working (mmm) you would need to know it applied to the correct device (mmm) you would also need to know the device could switch at OCPD maximum rating (well...) but,more importantly,you would need to be absolutely sure,that the 80 odd year old tenant,that you did not know was living there,was not either hooked up to her nebuliser,ventilator or EOL pain management system,OR,about to descend a straight and windowless flight of stairs...

Have no doubt,the second they have insurance/protocol/indemnity,in place for the above - it will happen.

...But as for having a re-closing device,capable of coping with multiple operations commensurate with the DNO's OCPD ....that is going to complicate a lot of fire/flood situations in properties

 

[Squid]

Bypass the meter for a year or so and see if there are any issues.

 

[Squid]

Joking apart, you did the work 5 years ago a meter change that you had nothing to do with 6 weeks ago, I think they called the wrong person out and who will you be billing, is it a smart meter by any chance?

 

[snowhead]

Is it everything in the house going?
Are the neighbours having any issues?
Do the street lights also go out , if it goes off at night?

If it's a Smart meter the supplier should be able to remotely check if there has been a loss of incoming supply and / or a loss of outgoing supply from the meter.

 

[lurch]

Not smart meter, but looks pretty nifty

 

[buzzlightyear]

Not smart meter, but looks pretty nifty

did you take pic of the meter .

 

[lurch]

Unfortunately not........ however I refer to my 1st post . Has any one come across a faulty meter that could be causing this?

 

[Squid]

Unfortunately not........ however I refer to my 1st post . Has any one come across a faulty meter that could be causing this?

Not me.

 

[Squid]

I did have a meter that I connected up once that went backwards but I was suffering from a hangover.......

 

[lurch]

Hi,what level of intelligence,is this meter?

dumb

 

[lurch]

Yep,i have a small issue with the metering job,at present,and have been involved in discussions with some R&D types,regarding the direction it is heading.

Some of the capabilities,these meters have,or could easily have,are prevented from being implemented,by current legislation.

This is not to say,in the future,that will not change...as with projects such as driver-less vehicles,and drone deliveries

Remote meter switching,is a DNO's nuclear option....but there are problems.

Any straightforward switching off,would require on-site presence,like,if you were there with the relevant authority,and access,and pulled the main fuse,then made safe.

To do this from "base",you would need to know the telemetry was working (mmm) you would need to know it applied to the correct device (mmm) you would also need to know the device could switch at OCPD maximum rating (well...) but,more importantly,you would need to be absolutely sure,that the 80 odd year old tenant,that you did not know was living there,was not either hooked up to her nebuliser,ventilator or EOL pain management system,OR,about to descend a straight and windowless flight of stairs...

Have no doubt,the second they have insurance/protocol/indemnity,in place for the above - it will happen.

...But as for having a re-closing device,capable of coping with multiple operations commensurate with the DNO's OCPD ....that is going to complicate a lot of fire/flood situations in properties

woosh!!

 

[lurch]

Joking apart, you did the work 5 years ago a meter change that you had nothing to do with 6 weeks ago, I think they called the wrong person out and who will you be billing, is it a smart meter by any chance?

my ork is covered under a 6 year warranty. First point of call for customer is me, as I like to think I have built up a relationship with the customer and they are happy calling me and I am happy taking the call. I have made the normal checks ie. any loose terminals etc. . . . checked neighbours do not have same issue etc... Ive not had a problem with meters before but this seems this is the way it is heading.

 

[lurch]

Is it everything in the house going?
Are the neighbours having any issues?
Do the street lights also go out , if it goes off at night?

If it's a Smart meter the supplier should be able to remotely check if there has been a loss of incoming supply and / or a loss of outgoing supply from the meter.

1. yes
2. no
3. no

not smart meter

 

[lurch]

did you take pic of the meter .

Not me.

thx

 

[Percyprod]

DNOs don't install meters, they are the suppliers property. This sort of fault very often turns out to be a fault on the supply cable, eventually will burn out, making it much easier to find fault. Is it overhead supply? If it is look out for arcing where it connects to house, easier at night!