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NAPIT Certification Scheme Napit complaint unresolved

I gave the lady a list of problems to use in her first complaint. Didn't go into huge detail. Just the obvious like loads of holes in cu, no cert, no testing, no busbar cover fitted no bonding. They are well aware of how the job was originally left.
 
Trading standards need to be informed - they may not act this time but when they get a few complaints then tend to get more interested...
 
I am currently dealing with napit on behalf of a customer.

She had a new cu installed several months ago by a napit registered electrician. She was charged £600. When I arrived to carry out some minor works we found several problems. The new cu was full of holes. Not labelled up. Bus bar cover sat on top. No cert left. No bonding to water.

She told me the guy plugged his tester into 1 socket in the lounge at the end of the job and said her electrics were fine. He didn't go anywhere else in the house. Took him about an hour to do. We called napit and had him sent back. He has now issued a cert for the work but left all test results boxes blank. He has also marked water bond as being done in 10 mm. He has not bonded the water pipe.

I called him and he says he can't bond the water as the stop tap is leaking slightly and he can't do any other tests than the rcd test because he knows it will fail.

I have spoken to napit again this morning and asked them to send someone to check the work after explaining what he has done.They told me it would have to be a much more serious complaint before they do anything. I am at a bit of a loss as to what to do next.

View attachment 36113

Hi, below are some of the requirements the scheme provider needs to meet,which clearly are not being met. Firstly get the name and contact details of a senior manager at Napit, then using the second link send in an email explaining your situation and any evidence.

It may be worth emailing the senior manager a copy of the conditions of authorisation and your intent to contact the DCLG in regards to Napits failings, it might make them to act.



https://www.gov.uk/government/uploa...2860/CPS_Conditions_final__April_2016.pdfhttp:

forms.communities.gov.uk
 
One Trade one certification body will sort this fiasco out, far to many fingers in the pie for it to be viable
 
It being a cu change its notifiable so a call to local building control might be worth a shout
They can tell you date of completion
 
One Trade one certification body will sort this fiasco out, far to many fingers in the pie for it to be viable
Problem is the one certification body can do what they like if there is no competition to them, if you don't like the scheme where else would you join?
However I'm unclear as how for instances gas safe works for regulating gas installers so I suppose if that system does work I'd be all for it.
 
Originally we had the NICEIC and the ECA, NAPIT were created many years later solely as a testing based organisation. Bring along Part P and it has become a circus even the NICEIC who were previously held in high regard now have the Domestic Installer for the fast track "electrician".
One body or maybe two as it once was possibly dealing with different disciplines of the trade is the way forward with no route to membership for the fast trackers.
 
If the installation was not notified when complete, then Mr Pratt has broken the law. Does NAPIT consider this serious. Who would / could prosecute this breach of the law?
 

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