A few basic questions:
1. How many panels? What brand and wattage?
2. What model of Solax? - Check nameplate on side of inverter. Is it the "SL-TL3600" or "SL-TL3600T" or something different?
3. Has the installer checked the inverter is set up for UK usage? If not, suggest it.
4. Has the installer tried a different mini consumer unit? Maybe a different brand might work. Suggest it.
5. If it's a TL3600 or TL3600T, has the installer used 4mm AC cable and a 25A MCB as recommended in the installation instructions? If not, suggest it.
6. Has the installer offered to try a different brand of inverter? If not, suggest it.
1. How many panels? What brand and wattage?
2. What model of Solax? - Check nameplate on side of inverter. Is it the "SL-TL3600" or "SL-TL3600T" or something different?
3. Has the installer checked the inverter is set up for UK usage? If not, suggest it.
4. Has the installer tried a different mini consumer unit? Maybe a different brand might work. Suggest it.
5. If it's a TL3600 or TL3600T, has the installer used 4mm AC cable and a 25A MCB as recommended in the installation instructions? If not, suggest it.
6. Has the installer offered to try a different brand of inverter? If not, suggest it.