No Paperwork For New Consumer Unit Installation

[Midwest]

Elecsa......whom I with, say I would be a very naughty boy to do such a thing......and of course I don't.

 

[davesparks]

Elecsa......whom I with, say I would be a very naughty boy to do such a thing......and of course I don't.

That doesn't surprise me, the NICEIC assessor advised me the complete opposite a few years ago.

It's in my terms and conditions and printed at the bottom of each quote that I require a deposit before starting and only issue certificates once payment is received.

 

[Midwest]

I'm prepared to be corrected on this (no expert on contract law). However your certificate is part of your work (BS7671 requires certificates on completion of work), and your contract with your customer is to complete the work you quoted or estimated. If you have a customer who hasn't paid they could argue, that haven't done so because you haven't completed your work for them (given them a cert). So you should issue your cert, in a timely manner, and take action against customers for outstanding or late payments. That's the official company line anyway!

 

[Midwest]

Sorry Dave posted before reading your reply. I see you state that in your T&C (re certs). Think you might need to seek advice on that, if ever you got in such circumstances. A recent copy of Elecsa/NICEIC connections publication, advised against withholding certs until payment is received.

 

[Trimglafix]

Thank you for all the further comments. To answer a few questions posed;
It was previously a grey metal box consumer unit with the fusewire type fuses in.
I will look into whether wires were extended next time I am visiting as I don't know (though still only a days work).
The bill was paid on the day of fitting. It was paid by debit card using a Merchant Terminal;

 

[Midwest]

As previously stated, you should receive an Electrical Installation Certificate (EIC) for this work. You will need to find out whether the installer is registered with a government approved scheme (such as Napit, Elecsa or NICEIC, there are others) or is suitably qualified to carry out such work. This is because the work has to be notified with the local building control (LBC). Notification is done automatically through one of the schemes, or if not the installer my have some process with LBC. I'm in a scheme, so can't comment on the latter. An EIC and notification can take up to 30 days to come through. I think it would be best to make contact with the installer enquiring about the EIC & notification to the LBC. In terms of what was paid, did your mother receive a quotation/estimate for the work? Did it state anything about certification or notification. Certification is required on completion of the work, but notification can be the responsibility of the householder.

 

[Octopus]

Elecsa......whom I with, say I would be a very naughty boy to do such a thing......and of course I don't.

They can stick sick stupid rules. If I get the sniff that the client may be a difficult payer I state on the invoice that the cert etc will be provided on receipt of payment

 

[uksparks]

I don't think I have ever charged anyone more than £400 to move and change a board even with 10 circuits, my usual price is £325 - £360 depending on a few factors etc and also if bonding is need, thats extra dependent on where it is located.

I have always gone on the basis that if I charge more than £250 labor for a day im going to look expensive and charging too much, I always give a full itemized invoice so I cant exactly say the board was £200.

 

[joeldrummer79]

So if the gentleman's mum has had a board replaced and the installer will not provide a certificate, cannot provide a certificate for whatever reason, what should she do? Can she get somebody else to test and issue a certificate?

 

[Midwest]

Perhaps we should wait for the OP to come back on the questions asked, albeit a bit expensive, the installer may well be providing the necessary documentation.

 

[uksparks]

Just speaking out loud here hypothetically, just suppose the person who did the board change did not and will not issue any paper work or certificate.

Who can actually do anything about it anyway? If they are not registered with a scheme they cant do anything, and there is as far as I am aware no law or any one who could actually enforce is anyway is there?

 

[Midwest]

Suppose it would hinge possibly on what was said in the quotation or contract between the parties. If nothing was mentioned or agreed then the IP would have to consider their options. They could go to small claims and argue that BS7671 says an EIC should be completed and given to the person ordering the work. Perhaps the OP will report back.

 

[DuaneMHunt1976]

on regards on not giving as EIC till payment been made, you can still Reg the work.
And just hold off handing over the EIC till payment has been given.

Other wise you could do, course and not pay unless you pass.

 

[Guest77]

Question is= has she paid the bill? if that was mentioned and I missed it then I apologise, surely handing over the certificate when you pop around to get the cheque isn't a problem? I used to print my certs through the sofware system, it could be a few days before I get around to it, the testing is done on a blue tooth machine so legally it is tested, just awaiiting paper work, no big deal really.

 

[Midwest]

She's paid already.