Problem with MCS database?

[BruceB]

Just registered an installation with the MCS database. Normally the certificate is generated and emailed to me immediately. This morning it is giving a message:
"This certificate is pending generation and is unavailable for editing or download at this time"
Anyone else had this? The only thing I have done different from normal is that I had to enter the address manually as it was not listed, but it is not the first time I have done that and there was no delay previously.

Of course, I had said to the customer I could generate a certificate in moments!

Regards
Bruce

 

[SRE]

I've had to enter loads of addresses because they weren't showing and it doesn't normally slow anything down so it must be the system in general.

 

[ktech]

Having same problem, have 5 certs pending and customers waiting for paperwork promised today!

 

[ktech]

It did this yesterday but within an hour they came through. Not working today though.

 

[SolarCity]

Yeah, just done one now and it is showing as 'pending' - first time it has happened for us.

 

[funboy57]

Just submitted a job like you guy`s showing as pending what happens now

 

[flamefix]

Same here 2 jobs pending and i've pulled submitting one to try later, great, told the client same thing as Bruce!

 

[Dmeltd]

same for me im registereing 15 today and its gone the same way

ive just realised the serial numbers i ve put in are in fact the serial numbers for the inverters -
OH marvellous
Anyone else gone back and changed previously submitted details??

 

[gr7]

Just register them, the certificates will come through in a few hours. The information on the certificate can be amended by clicking on it after it has been issued.

 

[flamefix]

I think you have to reissue from memory I either changed one or reissued it I can't remember now but I do have two certs for one client in my history of registrations - and can't remember why that is but I am sure I tried to reissue it and I think it then gave me a new cert number sorry that probably wasn't helpful !!..

 

[flamefix]

mine have just been received by the client.

 

[BruceB]

Miine has just been issued also

 

[solarsavings]

It's playing up again

 

[powervan]

lol wait till next week!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[solarsavings]

And we still have four installs this week:33: