Rcd tripping with no switch on after smart meter installarion

[Desikeera]

Hi

I am.from uk
I had a gas top up meter and a electric smart meter installation

Thought to ask my energy supplier to fit me a gas smart meter aswell

Their enginner came and said we will have to install the electric meter aswell so they will combine the smart thing on the display

But after installing the new smart meters

My rcd been tripping time to time even with all switch down on the main board

It did trip 2 times while he was here - but then worked absolutly fine he did open the unit and check and tighten all connectio

In last 5 hourd have tripped 2 times
Can anybody advise?
Strange because i already had an electric smart meter installation and never had this issue so why now?
Thanks
Can anybody advise me?

 

[Midwest]

Where is the RCD in relation to the meter?

 

[littlespark]

Could you possibly take a photograph of the meters and the rcd?

 

[Desikeera]

Sure here it is
Thank you

It tripped again during the night and the fridge is half cold seems tripped few hours before

 

[Desikeera]

 

[telectrix]

it has been suspected on another thread that the smartmeter transmitting it's data may trip an RCD in close proximity.

A new smart meter is tripping RCD for 7 hours every night & I have a theory | on ElectriciansForums

Find A new smart meter is tripping RCD for 7 hours every night & I have a theory Advice and Help. How-to A new smart meter is tripping RCD for 7 hours every night & I have a theory in the UK Electrical Forum advice boards on ElectriciansForums.net | Free Electrical Advice - Electricians...

www.electriciansforums.net

 

[Desikeera]

Thanks for your reply but strange i had a smart meter before this one never had this issue ?

Don't know why he changed the smart meter i already have, i even told him leave the old one its working pretty fine

 

[timhoward]

I’d suggest that unfortunately you are going to need a friendly local sparks with testing equipment. A quick ramp test of the RCD with no loads on and all loads on, and measuring earth leakage will be conclusive quite quickly.
(If you indicate roughly where you are a forum member might offer to help.)
The alternative is turning all breakers to the left off and waiting a few hours and seeing if it trips and that is rather annoying and impractical!

 

[Desikeera]

I’d suggest that unfortunately you are going to need a friendly local sparks with testing equipment. A quick ramp test of the RCD with no loads on and all loads on, and measuring earth leakage will be conclusive quite quickly.
(If you indicate roughly where you are a forum member might offer to help.)
The alternative is turning all breakers to the left off and waiting a few hours and seeing if it trips and that is rather annoying and impractical!

Well during the installation when it was tripping, the engineer turned them all down and it was still tripping...

I am from manchester

Its a pain *** as means somebody needs to be at home because we got things in the fridge freezer
And it trips anytime can be after hours or 2 minutes

 

[telectrix]

i cover the west and southwest side of manchester,

 

[Desikeera]

Is it an expensive thing? I am regretting to have asked for a smart meter now
My previous electric smart meter was working fine i just wanted to my prepayment gas meter to a smart one
The engineer insisted he will have to change both ?

 

[telectrix]

expect to pay a call-out charge plus an hour or so labour. about £60 give or take.

 

[Desikeera]

I am in M18
Right let me give a call to eon and let them.know about the problem

 

[Midwest]

Thanks for your reply but strange i had a smart meter before this one never had this issue ?

Don't know why he changed the smart meter i already have, i even told him leave the old one its working pretty fine

New in home displays are compatible with previous smart meters, SMETS 1&2. Did you have a new in Home display or change of supplier?

And there have been other threads on similar subject. Some of the suppliers deny it’s an issue.

 

[Desikeera]

New in home displays are compatible with previous smart meters, SMETS 1&2. Did you have a new in Home display or change of supplier?

And there have been other threads on similar subject. Some of the suppliers deny it’s an issue.

Yes, i already had a smart electric meter with the home display

So after he did put the new electric he gave a new home display now showing both electric and gas usage