Smart meter install assessment failed.

[sh500]

Hello all,

I had a smart meter install date today (both utilities) with npower as the provider.

The engineer, on a quick inspection of the existing setup said he could not continue as the existing 'tails' coming from the CU have had their outer grey sheath stripped too far back.

Is it part of regulation that on a double insulated cable, the outer sheath cannot be 'exposed' at all? The tails have been there before I moved in. I can see the ends have been stripped back to identify the polarity.

I have attached a picture.

Thanks in advance

 

[sh500]

Sorry, I should have put up a wider angle picture. Attached now.

 

[Octopus]

This is daft to say the least.

Getting a dno or supplier to upgrade old cloth covered tusks is hard enough ...

 

[westward10]

The left side can be reconnected but the right side will probably need replacing and you may as well do both. Less than an hours work and no more than £10 to £15 parts.

 

[Pete999]

What I find annoying is that he could have sorted that in 5 minutes as part of the job, some people only need the flimsiest of excuses to avoid work.

Agree

 

[sh500]

As this engineer was sent on behalf of npower, I have a slim chance of them doing it. I had an online chat with one of their reps. They said, 'if that's what the engineer said, then that would be the case'.

As smart meters aren't (yet) compulsory, I can't argue out of pocket expenses (!)

 

[Pete999]

I suspect they have a check list to follow and if anything is untoward then walk away. They were probably just following a prescribed method of work.

I suspect they have a check list to follow and if anything is untoward then walk away. They were probably just following a prescribed method of work.

Just goes to show the namby pamby PC H&S Carp we have to put up with today, I had VA around yesterday, and they couldn't do the job because they aren't allowed to move furniture, lift carpets etc incase they hurt themselves, and this bloke was an ex squady, just remember this when you go into Mrs Smiths house to put a socket in, sorry Luv cant do this work because I have to move your Sofa, the mind boggles, that reminds me I have to move my Sofa tomorrow because my Son is going to rewire my phone, and I'm 71, -------,

 

[westward10]

Way of the world now Pete, need to fill out a risk assessment to have a leak.

 

[sh500]

Thank you all for the replies.

 

[sparks55]

Doesn't stop them installing meters with 10mm tails or fabric covered !!
Went to look at a job the other day with a metal service head marked 30A and a smart meter fitted

 

[Dave OCD]

The rules of what is or isn't adequate for the fitting to go ahead probably varies between suppliers, another area where standards vary enormously unfortunately.

 

[Dave OCD]

This is daft to say the least.

Getting a dno or supplier to upgrade old cloth covered tusks is hard enough ...

They must be old, I didn't even know tusks were a conductor, must be bloody hard to bend as well !

 

[Octopus]

all I can say is blxxdy predictive text

 

[Rpa07]

I thought that was a nickname because they look like curved tusks! What did you mean @Murdoch?

 

[telectrix]

no need for new tails. a few inches of appropriately sized heat shrink will fix.

 

[HandySparks]

I'd be inclined to ditch the Henley block.