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S

sh500

Hello all,

I had a smart meter install date today (both utilities) with npower as the provider.

The engineer, on a quick inspection of the existing setup said he could not continue as the existing 'tails' coming from the CU have had their outer grey sheath stripped too far back.

Is it part of regulation that on a double insulated cable, the outer sheath cannot be 'exposed' at all? The tails have been there before I moved in. I can see the ends have been stripped back to identify the polarity.

I have attached a picture.

Thanks in advance

[ElectriciansForums.net] Smart meter install assessment failed.
 
Last edited by a moderator:
Dump the Henley block and run new tails in direct.
 
It's about time they pointed out that non-sheathed cables outside of containment or an enclosure is lacking mechanical protection and is unsafe and prohibited. Not a jobsworth in my eyes.
 
No he made a valid point but why not just get on with the job and rectify the issue at the same time, just for the sake of 10 more minutes.
As suggested by others, probably an issue of liability. His employer probably does not wish to get involved with customers' wiring.
 
No he made a valid point but why not just get on with the job and rectify the issue at the same time, just for the sake of 10 more minutes.

I would imagine it would be because they are not qualified or insured to do the job, they probably don't have the necessary tools to do it correctly either.
Plus it could of course snowball into a much bigger job, at what point should they stop and advise calling an electrician?
 
Yes fair enough, it's just frustrating though. Just this minute had a call from a customer who's changing from oil to gas c/h and the plumber has told him that I'll need to put in an earth rod for the gas pipe ! TNCS earthing there and the gas service pipe will be plastic. The saying 'A little knowledge is dangerous' is so true.
 

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