SolarSun4Life - Avoid

[grandfortune]

as my teenage son would say "pwned"

 

[solarsun4life]

I would just like to confirm that I am still waiting for my 'wireless monitor' from SolarSun4Life.
I am still getting the excuse about supplier problems 8 months on! I could go out & buy one right now as an end user; yet they can't get one in eight months direct from the manufacturer as a trader?
I must also assume every customer with an installation done since mine 8 months ago is waiting.
Justify that if you can.

 

[Gavin A]

what wireless monitor is it?

We've had no problem with getting stocks of any remote display unit / wireless monitor over that period other than the occasional brief hiccup

 

[solarsun4life]

Hi Gavin,
it is the Bluetooth monitor that goes with a Sunny Boy inverter. I was originally told they had a batch but with the wrong chips in & were waiting for replacement chips so they did not have to return the whole unit.
That excuse lasted a couple of months or so, but now they just say they are waiting for new monitors to come in. There may have been some truth in original story (though I doubt it), but there can be no truth in excuses that last 8 months just for supplies!
Cowboys, no less.

 

[whinmoor]

Hi Gavin,
it is the Bluetooth monitor that goes with a Sunny Boy inverter. I was originally told they had a batch but with the wrong chips in & were waiting for replacement chips so they did not have to return the whole unit.
That excuse lasted a couple of months or so, but now they just say they are waiting for new monitors to come in. There may have been some truth in original story (though I doubt it), but there can be no truth in excuses that last 8 months just for supplies!
Cowboys, no less.

Complete twaddle. Bog standard kit. Available off the shelf from numerous suppliers.

 

[Dan]

"solarsun4life" - I'm aware that you own another account on the forum too. Please use one or the other. Or let me know if you'd like me to merge all your posts under both accounts into one.

 

[cristaki]

I have an on-going dispute with solarSun4Life, they fitted a system for me in Dec 11 which was not fit for purpose. The system was fitted with no DC isolation switches and was generating half of what it should have, they had looped the neutral through the isolation switches on the AC side and instead of fitting a new circuit breaker they moved circuits onto another breaker overloading the circuit. I have been patiently going through the mediation service provided by REAL only to discover they were stripped of REAL membership on the 22nd May this year. They are still displaying the REAL logo on their website and I have notified REAL. This company truly are cowboys. They have never responded to any letters and I received no documentation\warranties for the installation. They should be avoided like the plague.

 

[trev]

It's a pretty stupid name for a company anyway isn't it?

 

[7029 dave]

I also take offence. You are falling into the trap of assuming that anyone who didn't do an apprenticeship did a 5 day course, which isn't the case. There are more routes to qualifications than apprentiships. I have had more problems with apprentice trained guys than ones trained by other methods actually.
I've had short course guys work for me and they have been fantastic. Knowledgable and keen to listen, with a good work ethic and experience. I have worked with newly qualified and not so newly qualified apprentice trasined electricians I wouldn't trust to make the tea. Arrogant, unreceptive and firmly stuck in the belief that their way is the only way because they, after all, have an apprenticeship!

The companies we have subbed for in the past seem very pleased with our work which is often of a higher standard than the work of 'time served' electricians they have used.

It's not how you trained that matters, it's how good you are at your job.

I find that very sad!!, that you have no faith in time served tradesman.I am one myself with over 33yrs experience in this industry.

 

[Gavin A]

I find that very sad!!, that you have no faith in time served tradesman.I am one myself with over 33yrs experience in this industry.

think you're reading that wrong.

 

[Gavin A]

I have an on-going dispute with solarSun4Life, they fitted a system for me in Dec 11 which was not fit for purpose. The system was fitted with no DC isolation switches and was generating half of what it should have, they had looped the neutral through the isolation switches on the AC side and instead of fitting a new circuit breaker they moved circuits onto another breaker overloading the circuit. I have been patiently going through the mediation service provided by REAL only to discover they were stripped of REAL membership on the 22nd May this year. They are still displaying the REAL logo on their website and I have notified REAL. This company truly are cowboys. They have never responded to any letters and I received no documentation\warranties for the installation. They should be avoided like the plague.

Solarsun4life are / were based in Leeds.

We're based in Leeds.

It doesn't sound as if it ought to take someone competent too long to get your system sorted out. Obviously we can't sort other companies problems out for free, but we would be able to send our electrician / installation manager across to assess the situation for our standard call out fee, and fix probably sort it out in half a day or so unless they've made a right pigs ear of it.

re paperwork... depending what paperwork is missing, we can also assist with that.

feel free to drop us an email / ring us / pop into the office with paperwork to discuss.

 

[moggy1968]

I find that very sad!!, that you have no faith in time served tradesman.I am one myself with over 33yrs experience in this industry.

I find it very sad you didn't bother to read my post correctly or the one it was refering to!

I didn't say I had no faith in time served electricians. I was saying don't assume just because someone isn't apprentice trained they're rubbish! They may actually be better than some of the so called 'time served' guys out there.