Taking money for certification - customer dont wanna pay! | Page 2 | on ElectriciansForums

Discuss Taking money for certification - customer dont wanna pay! in the Periodic Inspection Reporting & Certification area at ElectriciansForums.net

Of course it does, we're supposed to cert almost everything.
Reason for edit....It's in a kitchen but it's only replacing socket faces apparently.
Does it need to be certed? Imho yes.
Ah thanks Trev, I'm getting confused between certifying and notifying. I'll keep my mouth shut on this one because I don't know enough about the UK protocols.
 
I wasn't feeling like making a list of doing 40different things itemizing each for 3-4pounds. I had a conversation with a client, she told me what needs to be done, I told her the price and she agreed. Then I made a quotation dividing the summary of all my work into diff parts. She still didnt mind. I finished everything and then she was like HELL NOE! IM NOT PAYING FOR THAT!

So the bill says £150 for filling out the certificate?

It says testing and certificate - 150
.
 
The only time I put testing down as an item is in a bill of quantities.
what is the extent of the tests?
a ring main for a kitchen is not 150 quids worth IMO
When was it illegal to charge for certification anyway.********.
a price is a price but if you under priced it in the first place then that is your problem not the customer.
she sounds pretty tight by the sound of things tbf
 
The only time I put testing down as an item is in a bill of quantities.
what is the extent of the tests?
a ring main for a kitchen is not 150 quids worth IMO
When was it illegal to charge for certification anyway.********.
a price is a price but if you under priced it in the first place then that is your problem not the customer.
she sounds pretty tight by the sound of things tbf
I havent underpriced anything and I am not a greedy person! Dont implicate things like that to me!
All I did, was agreed the price of an overall job with a customer and she said yes. So I wrote it down and emailed her, started the job, finished and now she says she has talked to some other electrician who told her it is illegal and she shouldnt pay me but she should have taken him in the first place :) ( Three of us will have a meeting on Monday)
 
Last edited by a moderator:
In any situation, not just this one, if someone tells you that something is illegal ask them to quote the exact act of parliament which has made it illegal. Similar for anyone who tells you that H+S have banned something, ask for the exact rule or regulation.

If someone is accusing you of illegal activity then seek professional legal advice, you may have a case against them for false accusation or something.

You have their acceptance of your quotation in writing so as long as you have carried out the work as detailed in your quote then take them to court to recover anything they don't pay.

If you don't have written confirmation of their acceptance of the quote then you have brought this on yourself and only have yourself to blame.
 
In my opinion all electrical work should be certified to cover your rear. This surely should be included in your works and not added on at an additional cost.
 
-Get their reasons for not paying in writing.

-ask for them to cite the act of parliament which makes it illegal.

-Seek legal advice and pursue them for the money

-seek legal advice and pursue them for making false accusations about your business practice.
 

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