Taking money for certification - customer dont wanna pay!

[Balarizaaf]

Need to explain the client is woman. French woman who do not know regulation and was scared by somebody who is "boring electrician with no work". I am pretty sure the client is fine. Just scared... I expect more problems :/ I am going to take "Electrician Handbook" with me...

 

[davethsparky]

Being a woman is irrelevant, but being french she'll likely raise the white flag quite sharpish!

Sorry for my ignorance but what is 'electrician handbook'?

 

[Balarizaaf]

Sorry for my ignorance but what is 'electrician handbook'?

thats a question to The "Electrician". That's why I am going to take it with me

 

[BES]

as your in Scotland did the work done require a building warrant , if so are you a registered installer or did you apply to local authority before the work was done.

 

[davethsparky]

eh? I don't understand your answer? I asked you what is 'electrican handbook'

 

[Balarizaaf]

did you apply to local authority before the work was done.

I did. Is not a part of my question.heck your work?

Handbook I am going to take, cos I am wondering other "questions". Did you met before situation, when client taking other to double check your work? What is your experience?

 

[plugsandsparks]

On one hand, agreed price is the agreed price, in my book. No need to take a bath. On the other hand i am so confused by your posts, that i am not surprised you have encountered an issue over a written agreement

 

[davethsparky]

Blimey, I am asking you what the 'electrician handbook' to which you refer is! I am not familliar with this publication and would like to know about it. Can I make the question any simpler.

 

[BES]

so the labc have sent someone to check this work did they T&E and certify or yourself

 

[BES]

I did. Is not a part of my question.heck your work?

???

 

[thekingiam]

my point is you can charge what the hell you like for whatever you like as long as both parties have agreed and work done to a satisfactory standard.
i think prostitution is still ilegal though

 

[Dcf]

£150 as a part of quotation, but I was putting cost of whole labour in different areas. Suma sumarum I spent there 5 days instead of 3planned days so this job was undervaluated by me anyway.

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Afraid neither one of above mentioned.

She said its illegal to charge for that.

And you are trying to tell us you didn't underprice anything?
I totally agree that your price is the agreed price and she should pay it though.
why did you not give a quotation for x£ ?or labour x£ material x£ ?rather than split it up and trying to lose hours against items.if an item is £15 put it as £15 not £150
how many circuits did you issue certification for?
the client may be a woman but she isn't daft.
it might be her brother or dad who is the spark rather than a "boring electrician with no work "and anyone worth their salt will see ,say 2 circuits on a minor works for £150 and tell you to bolt
afraid this one will be a harsh lesson for you

 

[Sintra]

£150 is a days labour. How long did it take you to inspect and test these sockets?

 

[GMES]

I'm more confused than Scooby doo :banghead:

 

[thekingiam]

i have put down certification on a quote but say included in price, as if certification required then it's not an option its incuded on your labour charge for the job.
if it is a relative sparky then it might sound like your takin the wee wee but legaly it don't sound too bad if you explain the costs and time writting out a cert and testing ink stationary internet connection. if other companies can charge 50 quid for sending you a letter why can't you.