The worst install ever (maybe?)

[tmjh]

Perhaps tragi-comical would have been a better description.

Regarding anonymity, is Moggy really your surname?

PS I have looked at the installs on your site and would advise the chap in the Mountaineers hat that a harness on its own is not much use, it is always safer to tie the rope to something.

Regarding not finding issues with installs on website, please look again.

 

[alarm man]

Perhaps tragi-comical would have been a better description.

Regarding anonymity, is Moggy really your surname?

PS I have looked at the installs on your site and would advise the chap in the Mountaineers hat that a harness on its own is not much use, it is always safer to tie the rope to something.

Regarding not finding issues with installs on website, please look again.

well comical could be aimed at yourself.your first post your asking for help,by the seventh your an expert...sniff...

 

[SolarCity]

Okay, lets not get personal with our comments. Keep it civil or I'll have to close the thread.

 

[Gavin A]

I find it comical that everyone seems to be falling over one-another to deny being the culprit, while adopting a "holier than thou" attitude.

I have looked at some of the installs shown on your websites as examples of your own work.

In a lot of cases they don't comply with regs either.

there are pictures of about 50 of our solar PV and solar water heating installations on the Leeds Solar website here.

feel free to post any of them up that you think don't meet the regs, I'd be happy to discuss them with you and the rest of the class.

I suspect that what you'd be taking issue with would mostly just demonstrate my point made on one of these threads about it not really being possible to accurately judge such things from photos from the ground - eg systems looking like they're above the ridge when they're not. This is a bit different to Earthstore's situation here were he presumably was actually able to assess the installation up close if he was able to take those photos.

 

[moggy1968]

Perhaps tragi-comical would have been a better description.

Regarding anonymity, is Moggy really your surname?

PS I have looked at the installs on your site and would advise the chap in the Mountaineers hat that a harness on its own is not much use, it is always safer to tie the rope to something.

Regarding not finding issues with installs on website, please look again.

As per the moderators request, I'll address this by PM, I don't think it's appropriate on here

 

[Eco Deal]

Perhaps tragi-comical would have been a better description.

Regarding anonymity, is Moggy really your surname?

PS I have looked at the installs on your site and would advise the chap in the Mountaineers hat that a harness on its own is not much use, it is always safer to tie the rope to something.

Regarding not finding issues with installs on website, please look again.

ouch!!!! lets try to keep the thread open to see the final outcome.
earthstone I think you have done well to inform the owner of the system, now its up to them to tackle there installer.
but I would say to the owner of the pv system that he can call you for advice.

I have had serveral calls from customers of other installers asking advice on there installations, why I dont know !
but I am happy to help them.

 

[Glen Powell]

ouch!!!! lets try to keep the thread open to see the final outcome.
earthstone I think you have done well to inform the owner of the system, now its up to them to tackle there installer.
but I would say to the owner of the pv system that he can call you for advice.

I have had serveral calls from customers of other installers asking advice on there installations, why I dont know !
but I am happy to help them.

I agree, that is why I am sitting in the corner playing with my train set, but the batteries are going flat

 

[Earthstore]

Just to try and keep you all in the picture, as I chose to post this, I only feel it is the right thing to do.
This really is very complex, it is not just the case of a bad install, with a contract between a customer and a company, as that would be easy.
I have discussed the thread with the moderators, which is maybe why it is still running.
Trust me I am on the case, but indirectly I personally have a lot to lose if I attack this with guns blazing.
May I just ask again though, keep it civil between us all though, this is a great forum, and very informative for us all, and we need to keep it that way.
Regards all
Earthstore.

 

[Earthstore]

Just to try and keep you all in the picture, as I chose to post this, I only feel it is the right thing to do.
This really is very complex, it is not just the case of a bad install, with a contract between a customer and a company, as that would be easy.
I have discussed the thread with the moderators, which is maybe why it is still running.
Trust me I am on the case, but indirectly I personally have a lot to lose if I attack this with guns blazing.
May I just ask again though, keep it civil between us all though, this is a great forum, and very informative for us all, and we need to keep it that way.
Regards all
Earthstore.

 

[Glen Powell]

Simples, Draw a line under it. If you feel you can tell us the outcome i.e It is fixed, then, so be it.

I have no axe to grind with peeps out there and do beleive as you say there is a lot of good people on here who can provide good practical information, if some try to go down the road of my phone is better than your phone, or, my company is better than your company, that is up to those.

You will find the companies that do get along are the companies that make changes. The companies trying to put the competition down will be left outside looking in. Its all business at the end of the day, the industry is not that small that we need to backbite. I deal with a lot of companies where business is reciprical they supply my products, I offer them fits, we also carry out fits for them when needed and they may have availability of product when I don't.

Matches and Bridges do not mix. I am happy to draw a line under it all knowing that Earthstone knows there is an issue and into resolving it. Nuff Said

I know I probably added fuel to the fire and debate and would normally not get involved, but hey what else you gonna do on a Saturday night.

 

[Earthstore]

Here is the update as promised.
I did take on board the many comments made on this thread, as I have pointed out it is all very complex, anyway, called the company in question and spoke to the MD about my concerns, the top row of panels (landscape) were fitted temporary as they had to be moved from the garden, my comment was "well I would have put them back in the van if they needed to be moved".
Our conversation was very civil, although he was surprised that I had gained access to this area that is hidden from view.
There is a special framework being made to overcome all of the problems, and should be installed this week.
What is strange about all of this is one of the people involved in the installation site is responsible for the Health and Safety, even though they know nothing about Solar PV or roof structures had already told me they were happy with the install.
My take on this is; it should have never been left like this at all, deadline or not, it is plainly not safe and against many regulations.
So I have done the best I can, and I have spoken up, and it is going to be rectified.
I look forward to quoting against this company in the future..
So that is me done for this thread (I hope)
Regards to all.

 

[JD6400]

Not that it matters , and i agree they should not be named on here at least !
But was the offending company one that posts on the forum or not , as i am sure their are a few on here probably jumping to the wrong assumptions for possibly no reason ?

P.s I think you have handled this one very well as it could have been a very tricky one to get involved in by the sounds of it !

 

[edexlab]

Interesting thread ,at least things are being resolved for the customer although it could just as easily be a case of the temporary install ''it'll be alright for a week or so'' could have caused damage or even injury to someone and as someone posted should have been taken down ,we've all been to jobs where the surveyor has made errors and had to work around problems .

Personally I'm not the whistle blowing type , although I think the argument sways towards it as it makes people conscious of what they do and is intended to raise standards , I've heard too many people say the usual comments like'' can't see it from my house'' etc and then boast that they are the best around, this is a reflection on the culture , training and general attitude to many so called tradesmen nowadays .
I have made a call once or twice in extreme circumstances, but if done in a fair way which gives the company chance to rectify things it is the right thing to do, if they don't respond then they don't deserve to profit from poor work what ever the reasons .

The so called Pv police well, when the governing bodies we all belong to and pay fees to don't react, then someone should as some of these jobs will inevitably damage the industry sooner or later, which all morals aside directly affects our livelihoods .
btw it wasn't me !.

 

[babba]

After all that drama and passion no video on youtube of the MCS police kicking in doors and taking the bad installer away to jail...come on earthstore you can do better than this...

 

[SRE]

Just before the December deadline I noticed an installation in our village that voided the warranty. I agonized for ages about whether to tell the customer or not and dithered so long I didn't do anything. Co-incidentally we're installing in another nearby village and they know the people in the house concerned. They had expressed concern about whether their friends' panels would stay on such a high roof with the wind we have locally and this gave me the opportunity to suggest that if they weren't sure to have it checked by the other company. Fingers crossed that should sort it out and the roof kit will be re-fitted to meet warranty requirements. We all rushed towards the deadline and using sub-contractors as this firm do does leave the possibility of a rush job.

Well handled Earthstore, a difficult dilemna when H & S is involved.